Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.

March 15, 2021

The Customer Fields app helped us improve the user experience and the design of the Shopify forms. Really helped us meet the business' goal.
Thanks.

beekeepinguk
United Kingdom
About 1 month using the app
Helium replied March 15, 2021

Thanks for your feedback! 🙌

November 3, 2015

Thanks to Josiah for his help.
Very useful app, perfect for me

Iprint Online
Switzerland
About 1 month using the app
Edited August 17, 2017

Wow. I tested out a bunch of different apps until I figured out which would be best for our needs. This app is super easy to use.

It's not only doing exactly what we need, but amazing customer service. We tend to be a bit high-maintenance with our specific needs and Chelsea was able to help me implement the changes I needed. She was very patient with my excessive questions and requests. I also really like the way our customer's information is stored and easily accessed. I would tell you to check out our form to see how awesome it is... but one of our customizations is that you can't accesses it without a password!!! Thanks again Helium.

Whsljao
United States
About 1 month using the app
May 31, 2016

Genial! Esto debería estar por defecto en Shopify. La atención al cliente es excelente.

Ibella
Peru
About 1 month using the app
December 7, 2022

It solves a specific business need very well. The app has an excellent user-interface and user-experience design and is very easy to use. Top-tier support team. One of the best all around app experiences we've had!

Shannon Martin Design - Wholesale
United States
About 1 month using the app
Helium replied December 7, 2022

We love our wholesale shops ❤️

Thanks so much for the kind words-- you've made our day!

Edited July 7, 2018

Update (July 7, 2018)

This app used to be free, but they recently started charging a minimum of $10 for it. I was only using this so that my customers could make minor updates to their account (email, password),

It's a good app but seems too expensive for what it does.

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Exactly what I was looking for! I'm not sure why Shopify doesn't add this as a normal feature to begin with, but it is something that the customers should be able to do themselves (edit email, password, etc.). This app works great!

BTW, if you need to make any changes to the buttons, you can do it in CSS. I had to increase the length of the button to make the text fit and it worked like a charm. I used the Stylebot app in Chrome to play with different settings before adding the code into the theme's CSS.

Nicolesy
United States
Over 2 years using the app
Edited April 5, 2019

Outstanding Shopify App. The app was really easy to use and install and the technical support I received when I had questions was always timely and very helpful.

I used the app to help configure a different login for Wholesale users and the process was seamless. I would high recommend this easy-to-use app for anyone that is wanting to add fields to a registration form!

Calyan
United States
About 1 month using the app
Edited July 10, 2018

Developer is very responsive to customers. I appreciate that.

Petshow
United States
Over 2 years using the app
March 4, 2020

Powerful app! The form builder experience was INCREDIBLE and the form logic/rules allowed me to make an extremely personalized and effective registration form for my niche audience.

TBS Alumni
United States
30 days using the app
Helium replied April 13, 2020

Thank you, and excellent implementation of form rules-- well done! 😄

July 25, 2017

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Customer Fields - they help make me a better merchant!

Sassyvape
Canada
29 days using the app