Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.

January 17, 2018

Installed easily, solved my problem instantly!

Drops For Change
United States
2 months using the app
May 9, 2017

Great app that is simple to use!

Most importantly and notably all the support staff were extremely friendly, helpful and efficient.

We will definitely be using them on our current store and on new stores in the future!

Ctp2
United States
2 months using the app
June 10, 2019

Very helpful support, they install code for you. The support are more skilled than a basic support staff you might find at a large scale operation. They are solution based and don't have generic structured responses/thinking

Fit Define
United States
2 months using the app
November 14, 2022

We use Helium form for a program registration. Helium will tag customers as "program x registrant", which will trigger to send welcome email with special discount, etc. It's been working beautifully so far! We were able to create all the fields we needed to collection information. Support team is knowledgable and awesome, too!

Save The Duck USA
United States
2 months using the app
Helium replied November 15, 2022

Excellent use case, thanks for sharing!

November 21, 2022

This is a superb app. It does what it says on the tin, and does it well. The support is top touch and professional. Best of all, it is very developer-friendly and the documentation is good, which means excellent extensibility.

T-H Marine Supplies
United States
2 months using the app
Helium replied November 21, 2022

This is truly music to our ears! What a fantastic compliment to our product and engineering team. 😊

October 20, 2022

The support team was so helpful and so easy to use! They also reply quickly then.
Thank you very much!!

orosy
Japan
About 2 months using the app
Helium replied October 25, 2022

We're always happy to help if and when you need a helping hand 😇

March 27, 2019

100% recommend this app! It works perfectly for us, and the assistance we've had installing - and having custom code edits made - have been amazing. Super quick responses and always very helpful.

DAKS
United Kingdom
About 2 months using the app
December 2, 2016

For some weird reason there is no way for a customer to change their email and this app made it possible so thumbs up from me!

Dekokast
United States
Over 3 years using the app
May 12, 2020

Regardless of how good the app is and how useful it is to acquire customers, the developers of the app made sure they help me with work that is not part of their job to insure I have a good experience, recommend it for the excellent support!

Aumet
United States
About 2 months using the app
Helium replied May 12, 2020

Thanks, Aumet! We do have some amazing and extremely helpful developers on the Helium team. 😄

September 19, 2015

It bothers me a lot to realise that shopify or most theme developers made no effort to include a "edit" account function and it was pleasantly surprise to find a free app here that is exactly what we need and sorely missed in shopify.

I hope this app will continue to stay free and it is definitely one of the most essential upgrade my website needed. Great app, super easy to use and is a must have!

Wall Society
Singapore
About 1 month using the app