Reviews (374)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating applications, enhancing customer registrations, and managing data efficiently, particularly in B2B and wholesale settings. Key features include custom forms, conditional logic, and Shopify Flow integration. The ability to approve registrations before account creation is especially appreciated. Merchants also commend the reliable, user-friendly interface and exceptional, responsive customer support that provides tailored solutions.

Edited March 12, 2019

We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.

Coquetry Clothing
United States
3 months using the app
October 20, 2017

Chelsea and the team have been wonderful. They helped us set up our trade form and are very quick to come back with answering our questions and queries.

Valiant Fireside
United Kingdom
2 days using the app
November 2, 2023

This App rocks! When you use it, you'll soon realize how great this app is! The installation is simple with great documentation. The functions are well thought out. The form builder packs with all the features. One of the best features is the conditional rule, with it we have designed our registration as we envisioned. Hey, there is more, the support team is the best. They really know their product! I can wholeheartedly recommend this app!

EXP Tech
Germany
1 day using the app
Helium replied November 3, 2023

Thank you for this thorough review 💪🏼 We're always glad to hear that our ceaseless dedication to our app is paying off and making life better for our merchants! Thank you for trusting us and we look forward to serving you 😊

September 6, 2023

Fits 100% my needs and in terms of Form-Builders it is one of the most complete.

smarter-kiddies.de
Germany
About 22 hours using the app
Helium replied September 7, 2023

Love that you love it! A lot of dev-hours have been dedicated to making our app complete and robust 💪🏼

May 24, 2023

They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.

Warehouseboss
United States
About 22 hours using the app
Helium replied May 24, 2023

You're quite welcome! 😄

August 7, 2019

Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed

STYLMY
China
26 days using the app
Helium replied August 9, 2019

All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically canceled.

If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know!

Update: The merchant's payment was refunded and they remained unresponsive to our support team's messages.

February 16, 2016

Easy to install! Work right away. Very nice app
Only reco: Please add a bit more customization functions. For example: be able to change the default template will be great

Csca Ryerson
Canada
About 18 hours using the app
February 21, 2016

No support for other languages but English

Reduceri Ro
Romania
22 days using the app
August 28, 2018

The staff was helpful to try to resolve issues, if not a little slow to respond. Overall for simply the addition s of custom fields, and without social media log in capability I just cant justify an extra $20 a month when I cant see much benefit and am paying for a essentially a month of trying to get it configured right.

Inerd4u
United States
19 days using the app
December 7, 2023

Great and speedy service!

Pearlygirls
United States
About 12 hours using the app
Helium replied December 11, 2023

We appreciate you taking the time to leave this review! Providing speedy and excellent customer support is our top priority, and we appreciate your feedback 💪🏼