Customer Fields

Customer Fields

by Helium

Registration forms, customer accounts, and account approval.

4.9 of 5 stars(230 reviews)

Gather unique customer data

Add extra fields to your customer registration form or newsletter signup form, automatically add customer tags, or segment customer groups.

Review and approve accounts

Enable account approval if you want to review customer information before creating an account in Shopify. Great for wholesale/B2B sites.

Integrated customer data

Store customer data securely and access via CSV export, Shopify metafields, Zapier, or our API. Integrate with your ESP, CRM, etc.


About Customer Fields

Recent app updates (October 2020):

  • Account Approval
  • Zapier integration (Connect to Klaviyo, Mailchimp, Google Sheets, etc.)
  • Improved customer directory & customer segments
  • Form templates (get started in seconds)
  • Customer note template
  • Advanced field validation
  • Multi-step forms (form steps)
  • Preview forms and form submissions
  • Search for customers by name, email, phone, or tag
  • Conditional rules (show/hide fields and much more)
  • Added new rule conditions for file upload fields

You need to understand your customers in order to grow your business. Learning about your customer's preferences and interests allows you to personalize your marketing and increase sales & customer retention.

Gather important customer data by customizing registration form(s) using our simple drag-and-drop form builder, then put the data to work by integrating with your other business tools.

Account approval/verification

  • Review form submissions and approve/deny new customers
  • Collect customer data without creating accounts in Shopify

Automatic Customer Tags

Set up rules that will tag customers depending on a field selection. Once a customer is tagged, you can create unique segments in your Shopify admin to group customers by tags.

Advanced customer filtering

Easily filter and search through customers to find exactly who you’re after. For example, find registered teachers by searching email addresses ending in a “.edu” domain or find the list of customers that have birthdays this month.

Custom form fields

Register customers with unique fields that you set up in-app. When a customer registers on your storefront, their information is collected and stored within the app, which is accessible to review or export.

Edit page for customer accounts

Simplify the Customer Account experience and save time by allowing your customers to edit their information directly in the customer account/customer login panel of your store. You can also directly edit your customer accounts with ease.

Email notifications

Stay in the loop by getting email notifications when a customer registers on your store or edits their account (as well as what changed about that customer). Use this to review and verify new accounts, such as for wholesale accounts.

Bulk import & export customers

Use our bulk customer import feature to add customers with additional fields directly into Shopify, or export enriched customer data to your CRM.

Liquid integration

Any custom field value is saved as a metafield for that customer, which means you can augment the shopping experience based on a certain field right in Liquid or display that value to the customer within the account panel. Discover new ways of product discovery by curating products based on the data unique to each customer.

Integrates with

  • Zapier

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Basic

$12/month

  • Account Approval

  • Form steps

  • Advanced field validation

  • Edit account page

  • Filter & export customer data

  • Sync up to 10k Customers

  • 1 form

Pro

$26/month

  • Basic features PLUS:

  • Unlimited custom fields

  • Customer auto-tagging

  • Conditional rules

  • Email notifications

  • Sync up to 10k customers

  • 2 forms

Advanced

$60/month

  • Pro features PLUS:

  • Priority support

  • API access

  • Zapier integration (connect to 2,000+ apps)

  • Sync up to 50k of your customers

  • Unlimited forms

Custom

$200/month

Custom pricing starting at $200/month

  • Advanced features PLUS:

  • Sync over 50k customers

  • Contact us for pricing

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (1)

Most recent reviews

Virtualslay

Unbeatable customer support! Every query/issue I have had has been solved by their team, extremely happy!

Developer reply

November 5, 2020

Aww, thanks for the kudos! We're happy if you're happy 😊

Holliday Store

O aplicativo é ótimo e serviu exatamente para o que eu precisava. Além disso o suporte deles é muito bom. Estou super satisfeito até o momento.

Developer reply

October 26, 2020

Muito obrigado pelo seu feedback! Agradecemos sinceramente o seu negócio 🤗

(Helium is a US-based company, but we are happy to support merchants around the world. Our staff relies on translation tools when needed.)

Doortender

Customer Fields is an easy and intuitive way to enhance your customer login form and centralize customer data in one spot. If you have an idea that you can't figure out, their documentation is excellent, and if that doesn't solve it, their support is amazing.

Developer reply

September 29, 2020

Thanks for the amazing feedback! 🎉
We've been working hard to add new help docs & developer docs... so glad to hear that's been helpful. 😁