Customer Fields

Customer Fields

by Helium

Custom registration form builder & customer self-edit profiles

4.9 of 5 stars(198 reviews)

Ask your customers anything

Create custom registration fields to collect unique information about your customers.

Create customer profiles

With the right information, you can build profiles that help you better understand each customer account.

Access important customer data

Easily get the data you need about each customer through our interface, exporting tool, Shopify metafields, or our API.


About Customer Fields

Dec 12, 2019: Customer Fields version 3 is now available!

New app features include:

  • Prebuilt form templates
  • New drag-and-drop form builder
  • New field types and data types
  • Advanced field validation
  • Multi-step forms (form steps)
  • Bulk upload 'choices' for multi-choice and dropdown fields
  • Conditional rules (show/hide fields and much more)
  • Preview forms and form submissions
  • Form revision history
  • Multiple forms

You need to understand your customers in order to grow your business. Learning about your customer's preferences and interests allows you to personalize your marketing and increase sales & customer retention.

Customer Fields enables you to solve these problems by creating a custom registration form for shoppers to sign up with a unique profile in your store, then make sense of this data by filtering and integrating with other tools (such as a CRM).

Custom form fields

Register customers with unique fields that you set up in-app. When a customer registers on your storefront, their information is collected and stored within the app, which is accessible to review or export.

Edit account page for customers

Simplify the Customer Account experience and save time by allowing your customers to edit their information directly in the customer account/customer login panel of your store. You can also directly edit your customer accounts with ease.

Tag customers automatically

Set up rules that will auto-tag the customer depending on a field selection. Once a customer is tagged, you can create unique segments in your Shopify admin to group customers by tags.

Advanced customer filtering

Easily filter and search through customers to find exactly who you’re after. For example, find registered teachers by searching email addresses ending in a “.edu” domain or find the list of customers that have birthdays this month.

Email notifications

Stay in the loop by getting email notifications when a customer registers on your store or edits their account (as well as what changed about that customer). Use this to manage and review account signups for approval processes.

Bulk import & export customers

Use our bulk customer import feature to add customers with additional fields directly into Shopify, or export enriched customer data to your CRM. Importing and exporting tools support the CSV file type.

Liquid integration

Any custom field value is saved as a metafield for that customer, which means you can augment the shopping experience based on a certain field right in Liquid or display that value to the customer within the account panel. Discover new ways of product discovery by curating products based on the data unique to each customer.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Basic

$12/month

  • Unlimited 'Shopify' fields

  • Add form steps

  • Advanced field validation

  • Edit account page

  • Filter and export customers

  • Quick install tool

  • 1 form

Pro

$26/month

  • Everything in Basic PLUS:

  • Unlimited custom fields

  • Customer auto-tagging

  • Conditional rules

  • Form revisions

  • Email notifications

  • 2 forms

Advanced

$60/month

  • Everything in Pro PLUS:

  • Priority customer support

  • API access

  • Manage 10,000+ customers

  • Unlimited forms

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.9 of 5 stars
Based on 198 reviews

  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (1)

Most recent reviews

SexySet

This app is exactly what I was looking for my store. Simple to use, which is a great option for a beginner like me. Great customer service, recommended.

Developer reply

November 1, 2019

We're so glad to hear that our app is meeting your needs! Thanks for taking the time to leave us a review

My Designer Handbag

I uses this app to help create a compulsory registration form for my luxury handbag rental service. I needed customers to upload photo ID and proof of address. Klye at Helium ( the developer ) was so fantastic and help me create the perfect form and even added features that I didn't know were possibly. Cant recommend enough in regards to support and help ! Thanks Helium !! Aleisha - NZ

Developer reply

November 1, 2019

Thanks so much for the review! It's been a pleasure working with you :)

Things Engraved Business

We are using this app since we launched. They have the most responsive and helpful customer service. 10/10 recommend

Developer reply

October 17, 2019

Thanks for leaving a review! We appreciate your business