Related categories

Helium Customer Fields

Create registration forms as unique as your store

Shopify app insights
  • Popular with businesses in the United States

From $12/month. 14-day free trial.

App highlights

  • Up-to-date tech: works with the latest themes

  • Speed tested: low impact to your online store

Key values section

Collect unique customer data

Add extra fields to your customer registration form, automatically add customer tags, and save all custom data into Shopify metafields.

Review and approve accounts

Enable account approval if you want to review customer information before creating an account in Shopify. Great for wholesale/B2B sites.

Let customers edit their data

Create a page so existing customers can edit their own info. Gather extra data, allow customers to change their email address, and more!

App details

Helium Customer Fields

Helium Customer Fields

Many businesses have unique customer registration requirements that don't work out of the box with Shopify. Customer Fields offers a suite of tools to improve your customer sign-up experience that perfectly suits your business.

Gather important customer data by customizing registration forms using our simple drag-and-drop form builder, then put the data to work by integrating it with your other business tools. Personalize your marketing & customer service efforts, simplify customer onboarding, and increase customer retention.

Features:

Display and edit custom data in Shopify admin

Custom data is automatically saved into Shopify’s customer metafields with type-specific definitions. Shopify now allows you to pin customer metafield definitions, making your most important customer data more accessible than ever.

Account approval & email verification

Collect customer data without creating accounts in Shopify. Review form submissions and approve or deny new customers, or require email verification before a customer account is created.

Automatic Customer Tags

Set up rules that will conditionally tag customers based on field selection or other criteria.

Advanced customer filtering

Easily filter customers to find meaningful segments, like customers with a birthday this month.

Custom form fields

Register customers with unique fields which you can filter and sort in-app, export, or integrate with other business tools.

Liquid integration & Developer-friendly

We offer fully-documented APIs and guides for developers who want to build on the Customer Fields experience and use customer data in interesting ways.

Edit page for customer accounts

Simplify the Customer Account experience and save time by allowing your customers to edit their information directly in the customer account/customer login panel of your store. You can also directly edit customer data with ease.

Email notifications

Get email notifications when a customer registers on your store or edits their account. Also, configure customer email templates like customer account requests received, account denied, and account invites.

Bulk import & export customers

Use our bulk customer import feature to add customers with additional fields directly into Shopify, or export enriched customer data to your CRM.

Trusted by top brands:

  • The INKEY List
  • TULA Skincare
  • Harringtons Pet Food
  • Alo Yoga
  • Rebecca Minkoff
  • DC Shoes
  • Freshly Picked
  • U.S. Soccer Store
  • Columbia Sportswear

Other features

  • Staff permissions
  • Integrations (Connect to Klaviyo, Mailchimp, Google Sheets, etc.)
  • Improved customer directory & customer segments
  • Customer note template (usable in Gorgias)
  • Advanced field validation
  • Multi-step forms (form steps)
  • Preview forms and form submissions

Launch date

Integrates with

  • Zapier
  • Alloy
  • Google Maps
  • Slack
  • CustomerHub
  • Happy Birthday Discounts
Helium Customer Fields

Helium Customer Fields

Many businesses have unique customer registration requirements that don't work out of the box with Shopify. Customer Fields offers a suite of tools to improve your customer sign-up experience that perfectly suits your business.

Gather important customer data by customizing registration forms using our simple drag-and-drop form builder, then put the data to work by integrating it with your other business tools. Personalize your marketing & customer service efforts, simplify customer onboarding, and increase customer retention.

Features:

Display and edit custom data in Shopify admin

Custom data is automatically saved into Shopify’s customer metafields with type-specific definitions. Shopify now allows you to pin customer metafield definitions, making your most important customer data more accessible than ever.

Account approval & email verification

Collect customer data without creating accounts in Shopify. Review form submissions and approve or deny new customers, or require email verification before a customer account is created.

Automatic Customer Tags

Set up rules that will conditionally tag customers based on field selection or other criteria.

Advanced customer filtering

Easily filter customers to find meaningful segments, like customers with a birthday this month.

Custom form fields

Register customers with unique fields which you can filter and sort in-app, export, or integrate with other business tools.

Liquid integration & Developer-friendly

We offer fully-documented APIs and guides for developers who want to build on the Customer Fields experience and use customer data in interesting ways.

Edit page for customer accounts

Simplify the Customer Account experience and save time by allowing your customers to edit their information directly in the customer account/customer login panel of your store. You can also directly edit customer data with ease.

Email notifications

Get email notifications when a customer registers on your store or edits their account. Also, configure customer email templates like customer account requests received, account denied, and account invites.

Bulk import & export customers

Use our bulk customer import feature to add customers with additional fields directly into Shopify, or export enriched customer data to your CRM.

Trusted by top brands:

  • The INKEY List
  • TULA Skincare
  • Harringtons Pet Food
  • Alo Yoga
  • Rebecca Minkoff
  • DC Shoes
  • Freshly Picked
  • U.S. Soccer Store
  • Columbia Sportswear

Other features

  • Staff permissions
  • Integrations (Connect to Klaviyo, Mailchimp, Google Sheets, etc.)
  • Improved customer directory & customer segments
  • Customer note template (usable in Gorgias)
  • Advanced field validation
  • Multi-step forms (form steps)
  • Preview forms and form submissions

Launch date

Integrates with

  • Zapier
  • Alloy
  • Google Maps
  • Slack
  • CustomerHub
  • Happy Birthday Discounts

Pricing 14-day free trial

See all pricing options

Lite

$12/month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 1 form

Pro

$26/month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 2 forms

Advanced

$60/month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Rock Rose Wholesale

    Location Italy
    Time spent using app 7 days

    Where's the customer service? why are you always offline?
    I'm setting up the app and nobody's there, you only ask me to review the app in the "help center chat" so this is the review...

    Developer reply
    November 22, 2022

    Hello Rock Rose Wholesale,

    Our team contacted you 5 minutes after your first inquiry, which was still only 20 minutes ago. If you have not received the reply, please check your spam folder.

    Our normal hours are weekdays from 9am-5pm, US-Pacific. I see you're in Italy, and I understand it must be frustrating to need help while we're out of the office.

  • T-H Marine Supplies

    Location United States
    Time spent using app About 1 month

    This is a superb app. It does what it says on the tin, and does it well. The support is top touch and professional. Best of all, it is very developer-friendly and the documentation is good, which means excellent extensibility.

    Developer reply
    November 21, 2022

    This is truly music to our ears! What a fantastic compliment to our product and engineering team. 😊

  • Save The Duck USA

    Location United States
    Time spent using app 2 months

    We use Helium form for a program registration. Helium will tag customers as "program x registrant", which will trigger to send welcome email with special discount, etc. It's been working beautifully so far! We were able to create all the fields we needed to collection information. Support team is knowledgable and awesome, too!

    Developer reply
    November 15, 2022

    Excellent use case, thanks for sharing!

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