Helium Customer Fields

Helium Customer Fields

Free plan available. 14-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

July 22, 2015 · Changelog

Languages

English

Works with

Shopify Flow, Zapier, Alloy, Slack, CustomerHub, Happy Birthday Discounts, Omnisend

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools. more
  • Simple drag-and-drop form builder with field types for nearly any use case
  • Approve Wholesale/B2B customers with account approval or email verification
  • Allow customers to edit their own data (name, email, or custom fields)
  • Configure automatic and/or conditional customer tags to organize customer groups
  • Developer-friendly! Front-end and back-end APIs are available for custom builds

Pricing

14-day free trial

Affiliate

Free

  • All features are free for Shopify Partner Development stores

Lite

$12/month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 2 forms

Pro

$26/month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 5 forms

Advanced

$60/month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

Affiliate

Free

  • All features are free for Shopify Partner Development stores

Lite

$12/month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 2 forms

Pro

$26/month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 5 forms

Advanced

$60/month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

347 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly features, customization options, and seamless Shopify integration. It's favored for collecting custom data, streamlining information inputs, and enhancing customer engagement. The intuitive form builder allows for the creation of complex forms without programming knowledge. The app is also praised for its ability to fix Shopify bugs and improve user experience. The support team, particularly Brett, is commended for their responsiveness and problem-solving skills. Merchants also note the app's aesthetic compatibility with their sites and its positive impact on sales.

January 19, 2024

We have used Custom Fields now for several years as part of our reseller signup and approval process. From day one, the app has worked flawlessly and done exactly what we have needed it to do. Customer support has always been fantastic as well; they are responsive, friendly, and truly go out of the way to help wherever they can. We are a big fan!

FiGPiN Pro
United States
Almost 3 years using the app
Helium replied January 23, 2024

Thank you so much for this review! Hearing from a long-term customer encourages us to keep making Customer Fields even better 💪🏼 Thanks again for taking the time to share your experience - we truly appreciate being a part of your Shopify journey.
Hope you're enjoying the PNW winter as much as we do ☔️

January 3, 2024

We're using Helium on our B2B-only website where customers need to tell us about their business and get verified before they can order from us. Happy with it. Both the app (user interface, customization possibilities) and the team (support, frequent app updates) are great!

Magpie Wholesale
United Kingdom
11 months using the app
Helium replied January 5, 2024

Thank you so much for leaving this amazing review 🤩 We're incredibly proud of the work we put into Customer Fields day in and day out, and we're excited to be a part of your Shopify journey!

December 28, 2023

I've been using customer fields for my store and it's exactly what I needed to collect custom data from my customers! The customisability is so powerful as you can make CSS changes and add custom data columns. The app itself runs so smoothly and is super user friendly and easy to navigate.

Whenever I run into any issues customer service has always been able to solve them - no matter how big or small. Special shout out to Brett who is probably sick of the amount of times I ask for help, yet is gracious in resolving my enquiries every time.

Juli Australia
Australia
3 months using the app
Helium replied January 3, 2024

Thank you for taking the time to leave this review! We're so happy to hear that Customer Fields has been such a game-changer for your store.
Usually, I'd say, "Don't hesitate to reach out" but in this case I don't have to 😉 Keep the questions and feedback coming, it's how we know what we're doing well and where we need to improve 💪🏼
And yes, we're always blown away by Brett's patience, it's next level!

About this app

Launched

July 22, 2015 · Changelog

Languages

English

Works with

Shopify Flow, Zapier, Alloy, Slack, CustomerHub, Happy Birthday Discounts, Omnisend

Built by Helium

About Helium

4.9 average rating

9 years building apps for the Shopify App Store

6659 Kimball Drive, Ste. D402, Gig Harbor, WA, 98335, US

Support

Send a message

support@heliumdev.com

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