Reviews (330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its intuitive interface and quick setup, particularly for managing product feeds across multiple platforms like Google Merchant Center and Facebook. They praise its responsive customer support and robust customization options, which enhance product visibility and conversion rates. The app supports multiple currencies and channels, making it ideal for global operations.
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This is by far the best app that is friendly with merchant centre especially if you have multiple currencies. Casper was really helpful and he helped us configure our shopping feed
I uninstalled the app 2 months ago, and they keep charging my card! I don't see an option to stop it since it's no longer installed
Hi there,
We sincerely apologize for the delay in processing your refund.
While we strive to address all requests as quickly as possible, your refund was processed two days after your request. Unfortunately, the timing coincided with the holiday period, which caused a slight delay.
We understand your concern regarding the charge after uninstalling the app, and we agree that this situation should not have happened. This must have been frustrating and we regret that your review was posted before we could complete the refund process.
Thank you for sharing your feedback with us. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Jamie / DataFeedWatch Team
Casper has been the easiest support I’ve worked with — highly efficient and incredibly quick to provide solutions. They were a huge help in setting up various technical rules across multiple feeds. :)
Hello there,
Thank you so much for taking the time to leave us a review! We're happy to hear about your experience. We'll be sure to pass your kind words on to Casper.
Best regards,
Jamie / DataFeedWatch Team
Casper was quick to help with a solution to a new mapped field for the team! Best and Quickest feed support team I've worked with as a partner in 10 years of ecommerce business
Great app and terrific support. Their product is very effective in optimizing our data feed for Google Shopping. Also, their support rep, Chris, was very responsive and fixed an issue I was having quickly.
Hi!
Thank you do much for your review! I'll make sure to pass along your shout out to Chris. Thank you for kind words.
~Natalia / DataFeedWatch
Easily the best feed application out there with the most knowledgable support team, every time I contact them with a weird requirement they come up with the answers for our needs.
Hi there,
Thank you so much for leaving us a review! We're always happy to help :)
~Jamie / DataFeedWatch
Powerful feed apps can have a steep learning curve, but DataFeedWatch has for us been intuitive to use even for marketers with limited technical understanding. Their team has also been responsive and very helpful whenever there's been an issue or we've had questions.
DFW is a great app. We started using this to create our feeds for Google shopping ads after finding out how limited the information was that the Shopify integration was providing. The app is very intuitive and fairly straight forward to set-up. When you do find yourself stuck... the support is quick to respond and very helpful. Thank you DFW!
*Update - The app continues to provide excellent product and support. Joan has been very helpful in our upgrading and correcting errors I have made. Thank you, Joan!
Thank you for your nice review! We are happy to hear that you are having a good experience with our data feed management solution. If you want to explore more about Shopify Integration, google ads, and DataFeedWatch, visit our blog. I am sure you will find something interesting for you :)
~Ewa/ DataFeedWatch
Excellent and flexible feed, and support which is second to none. We have used this app for a while now and whenever I have an issue, or need support or advice, the team always go above and beyond to get it sorted.
The support is particularly amazing (shoutout to John today). I can message with an issue and sometimes they just fix it for me, instead of sending me the steps. It's greatly appreciated.
The only issue I have is the chat system can sometimes be difficult to get through to an actual person. I get stuck in trying to get a bot to get me over to a person but it just sends me options and links. Other than that, everything is top tier.
Hi,
Thank you for your feedback! It’s great to hear that the support is so helpful and often resolves your issues directly. We are here for you!
~Natalia / DataFeed Watch