Reviews (431)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, user-friendly interface, and effective management of shopping feeds, especially for Google Shopping. It features an intuitive design that simplifies product feed management and offers robust customization options. The app also integrates well with multiple sales channels and provides valuable educational resources to optimize feed setup. Merchants consider it a good value for its features and support.

October 5, 2024

Literally can't even make an account to try it so this is clearly a terrible app

FlameOutdoors
United States
About 1 month using the app
DataFeedWatch replied October 11, 2024

Hi there,

We're sorry to hear you're having trouble with this.

It looks like you were able to create an account and add your store during your free trial back in June.

But if you're having trouble logging in to your account now, our Support team is here to help. Please reach out and they'll work to resolve this issue as quickly as possible so you can get back to using DataFeedWatch.

We’re committed to making sure our users have a smooth experience, and we'd love the chance to get things working for you!

Best regards,

~Jamie / DataFeedWatch

August 29, 2024

Maria from Datafeedwatch has been really professionel assisting our clients feed optimisations. She has been able to identify issues with feeds every time I have asked for help (quiet a lot), which I find really reassuring. This way, we are able to provide a better server for our own clients.

Babynohr.dk
Denmark
About 2 years using the app
DataFeedWatch replied September 2, 2024

Hi!
Thank you for your review! We'll make sure to pass along your shout out to Maria:)

~Natalia / DataFeedWatch

September 5, 2024

The platform is easy to use. I love the logic through operand conditions and also the ordering of rules. Everything seems intuitive and any queries are immediately answered. The customer support team, especially Ivan was excellent in supporting us with specific requests on the customized addition of variants in the feed for mapping.

We look forward to setting up more sales channels with DataFeedWatch.

Cozy Corner
Malta
3 months using the app
DataFeedWatch replied October 14, 2024

Hi there,

Thank you so much for taking the time to leave a review! We're happy to hear you've been having a good experience with DataFeedWatch.

And we'll pass your shout out along to Ivan. :)

~Jamie / DataFeedWatch

November 14, 2024

Customer service is amazing. Shoutout Ivan!

Benson & Clark
United States
10 days using the app
August 22, 2024

Fantastic support and very affordable option for getting the most impactful changes into your shopping feeds.

Universal Standard
United States
Over 3 years using the app
DataFeedWatch replied September 2, 2024

Thank you so much for sharing your experience! We're happy to have you with us.

~Natalia / DataFeedWatch

July 17, 2024

the Team at Data Feed Watch are amazing! It's incredible how quickly they respond and they do basically fix every situation you might ran into! Shout out to Casper for saving me like 10 hours of my time today! Casper taught me how to exclude over 500 products from my feed in less than 10 minutes. At first I wanted to do it manually! Talk about time and life saving help!

MasayaCo
United States
Over 2 years using the app
DataFeedWatch replied September 2, 2024

Hi!
Thank you so much for your feedback:)
If you ever have any questions or need assistance, don't hesitate to reach out!

~Natalia / DataFeedWatch

August 23, 2024

Have yet to use the app, but Ivan from support was extremely helpful and got our issues settled quickly! (:

8 Sheep Organics
United States
About 1 year using the app
DataFeedWatch replied September 2, 2024

Thank you for the kind words! We're glad you had a positive experience with our support team.

~Natalia/DataFeedWatch

July 15, 2024

The support is particularly amazing (shoutout to John today). I can message with an issue and sometimes they just fix it for me, instead of sending me the steps. It's greatly appreciated.

The only issue I have is the chat system can sometimes be difficult to get through to an actual person. I get stuck in trying to get a bot to get me over to a person but it just sends me options and links. Other than that, everything is top tier.

Grow Organic
United States
Over 2 years using the app
DataFeedWatch replied September 2, 2024

Hi,

Thank you for your feedback! It’s great to hear that the support is so helpful and often resolves your issues directly. We are here for you!

~Natalia / DataFeed Watch

September 3, 2024

Maria! She is a star! I was struggling for adding one attribute in the datafeedwatch. I requested for help, in no time, she fixed it!

Watsons
United Arab Emirates
Over 2 years using the app
DataFeedWatch replied October 14, 2024

Hello,

Thank you for taking the time to leave a review! We'll make sure to pass your shout out to Maria.

If you ever need assistance or have any questions in the future, feel free to reach out to us.

~Jamie / DataFeedWatch

July 29, 2024

Great app and terrific support. Their product is very effective in optimizing our data feed for Google Shopping. Also, their support rep, Chris, was very responsive and fixed an issue I was having quickly.

Restaurant Furniture Plus
United States
Almost 6 years using the app
DataFeedWatch replied September 2, 2024

Hi!
Thank you do much for your review! I'll make sure to pass along your shout out to Chris. Thank you for kind words.

~Natalia / DataFeedWatch