Reviews (415)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its excellent customer support, particularly noting individuals like Casper, Ivan, and Maria for their helpfulness. The user-friendly interface and effective feed optimization enhance marketing efforts on platforms like Google Shopping, improving business metrics such as click-through rates and return on ad spend. The app also offers valuable educational resources and can handle complex feed requirements across multiple platforms and stores, making it a versatile tool for managing product feeds efficiently.
Refine
-
By rating
Never any issues and great support
Literally can't even make an account to try it so this is clearly a terrible app
Hi there,
We're sorry to hear you're having trouble with this.
It looks like you were able to create an account and add your store during your free trial back in June.
But if you're having trouble logging in to your account now, our Support team is here to help. Please reach out and they'll work to resolve this issue as quickly as possible so you can get back to using DataFeedWatch.
We’re committed to making sure our users have a smooth experience, and we'd love the chance to get things working for you!
Best regards,
~Jamie / DataFeedWatch
Maria! She is a star! I was struggling for adding one attribute in the datafeedwatch. I requested for help, in no time, she fixed it!
Hello,
Thank you for taking the time to leave a review! We'll make sure to pass your shout out to Maria.
If you ever need assistance or have any questions in the future, feel free to reach out to us.
~Jamie / DataFeedWatch
The support is particularly amazing (shoutout to John today). I can message with an issue and sometimes they just fix it for me, instead of sending me the steps. It's greatly appreciated.
The only issue I have is the chat system can sometimes be difficult to get through to an actual person. I get stuck in trying to get a bot to get me over to a person but it just sends me options and links. Other than that, everything is top tier.
Hi,
Thank you for your feedback! It’s great to hear that the support is so helpful and often resolves your issues directly. We are here for you!
~Natalia / DataFeed Watch
The platform is easy to use. I love the logic through operand conditions and also the ordering of rules. Everything seems intuitive and any queries are immediately answered. The customer support team, especially Ivan was excellent in supporting us with specific requests on the customized addition of variants in the feed for mapping.
We look forward to setting up more sales channels with DataFeedWatch.
Hi there,
Thank you so much for taking the time to leave a review! We're happy to hear you've been having a good experience with DataFeedWatch.
And we'll pass your shout out along to Ivan. :)
~Jamie / DataFeedWatch
Great app and service. I love speaking to their customer service team, who are always very helpful.
Hi!
Thank you for taking the time to share your positive experience with DataFeed Watch! We're delighted to hear that you've received excellent support from us.
~Natalia/DataFeed Watch
The support team are extremely helpful and go above and beyond to try and find solutions to problems!
Hi!
Thank you so much for taking the time to share your positive experience with Datafeedwatch!
If you ever have more feedback or need further assistance, please don't hesitate to reach out. We appreciate your recommendation :)
~Natalia / DataFeedWatch
Great app and fast & friendly support.
Hi!
We're so glad to hear that you've received friendly support from our team. Your recommendation means a lot to us.
~Natalia / DataFeedWatch
DFW Ivan helped us to fine tune the issue with GMC feed, always helpful team
Hi!
Thank you for your review! We'll make sure to pass along your shout out to Ivan
~Natalia / DataFeedWatch
Customer service is amazing. Shoutout Ivan!