Reviews (408)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer support, with team members like Ivan, Casper, and Maria noted for their quick and effective help. The app is appreciated for its user-friendly interface and powerful feed optimization capabilities, especially for platforms like Google Shopping, enhancing marketing metrics such as click-through rates and return on ad spend. It offers time-saving features ideal for large inventories, including quick feed setup and easy product exclusion, along with comprehensive educational resources and onboarding sessions that improve user efficiency. Merchants also value the flexibility to handle complex feed requirements and adapt to various business needs, reporting increased sales and improved efficiency in managing product listings across multiple channels.
Refine
-
By rating
They fix it.
------------------------------------------------------------------------------------------------------
I will explain what happens If you use this app. After the basic setup, with the help of the agents, you're going to start making feed. And then you will start syncing. After the sink is finished, the efficiency of Google ads will drop dramatically and PPC AI will once again take more than two weeks to pass the learning path. You will be anxious and frustrated, and you will find out that there have been no special changes except for this app, and soon you will find the agent in the chat on the right corner. If you ask them for support, they will continue the conversation by telling you to wait because they are checking. That's how you spend your day and find another agent or community the next day. 24 hours after the support request, one of the agents will ask you for Google Merchant Center Access, and that's where the app's support begins. Are you curious about my case? I haven't received any reply yet after the agent took the access and I'm still waiting.
Hey,
Milosz from the DataFeedWatch team here :)
I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.
I have reached out to our Support Team to find out what happend and to make sure, everything is fine now. If you have any additional issues or questions, please contact us - we'll be glad to help.
Is there something else that we could do to turn this 3-star rating into a 5-star rating?
Was really excited for this app, and ok with paying $60 a month for a good product feed. Unfortunately after months I still wasn't seeing results. I had a problem with my feed link that nobody on their side caught. Their data feed also duplicated my products, and nobody from the tech could figure it out, and claimed it wasn't causing problems. Waste of time, waste of money. I removed the app today and will figure something else out.
Hello,
We’re really sorry to hear about the trouble you’ve experienced that caused you to unsubscribe from DataFeedWatch.
Our team has checked your feed for any issues, and everything seems to be working as it should from our end. However, we suspect that the issue you had is connected to the microdata coming from your Shopify wstore hich may be interfering with the data from our feed file.
Would you like to give DataFeedWatch another try? If so, we’d be happy to conduct a free feed review to make sure everything is working properly and all your concerns are addressed. Please don’t hesitate to reach out if you’re interested.
~Milosz / DataFeedWatch
Hardly used it, uninstalled and I am still getting charged monthly for it. Scam! I want my refund!!!
Thank you for your review. We're glad that you let us know something went wrong. We already cancelled your account and refunded you. If you have any questions, please let us know: support@datafeedwatch.com
Great tool to use with even better support to help you through the process as long as you understand what you are asking about. :)
Hi,
Thank you for your kind words and positive feedback! If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help ensure your success.
~Milosz / DataFeedWatch
Implementation and support are phenomenal. Product works great, is super flexible. Had a wonderful experience with them and would recommend them to anyone looking to manage product feeds.
Hi!
Thank you so much for your review! Great to hear you've had a good experience with us so far.
~Milosz / DataFeedWatch
Schnell und effizient! Lohnt sich!
Support reagiert meistens sehr schnell und hilft wirklich.
Ich würde es empfehlen.
Vielen Dank für Ihre netten Worte zu unserer App und unserem Kundenservice. Bei Problemen - zögern Sie nicht, uns zu schreiben, wir helfen Ihnen jederzeit gerne weiter! :-)
~Milosz / DataFeedWatch
Best app for feed setup!
Amazing support team always ready to help you out for any issue. I messed up the feed and they have it ready for google in minutes. Highly recommended!
Hello! Thank you so much for your lovely review! Remember, you can always count on our support. If you want to extend your knowledge about data feed management, visit our blog, or download one of our enlightening ebooks.
Ewa/DataFeedWatch
Chris in DTF customer support is a Rockstar. He deserves to be promoted.
This platform is making your life easy - especially for Google Shopping.
Thank you so much for your kind feedback! We're happy to hear that you're enjoying our app and support. In case you need any assistance with Google Shopping (or anything else), please don't hesitate to reach out to us again!
~Milosz / DataFeedWatch
Amazing customer support! Had an good experience with Maria that help me out with my feeds in no time. Big recommendation fro me
Thank you for your review!
We're very proud of our Support Team. You can reach out to us anytime you need :-)
~Milosz / DataFeedWatch
Been using Datafeedwatch so far for a few months. Great onboarding session, easy to use and modify the feed and great support team. Casper was amazing. Would recommend.
Hi!
Thank you for taking the time to share your positive experience with Datafeedwatch! We're delighted to hear that you've received excellent support from Casper. Your recommendation means a lot to us.
If you ever have more feedback or need further assistance, please don't hesitate to reach out. We appreciate your recommendation and value your continued support.
~Milosz / DataFeedWatch