Reviews (431)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, user-friendly interface, and effective management of shopping feeds, especially for Google Shopping. It features an intuitive design that simplifies product feed management and offers robust customization options. The app also integrates well with multiple sales channels and provides valuable educational resources to optimize feed setup. Merchants consider it a good value for its features and support.

August 29, 2023

My company has used DataFeedWatch for years, however, I am a beginner. I've had an issue I needed to be resolved ASAP. After failed attempts by myself to resolve the issue I reached out to their support chat, and WOW! Casper was so knowledgeable and an actual rockstar helping me understand the problem, where I could locate it in the future, and the next steps I would need to take. I left the conversation feeling confident, thank you, Casper!

Lighting Connection
United States
Over 5 years using the app
DataFeedWatch replied August 31, 2023

Hello,

Thank you for sharing your experience with DataFeedWatch We greatly appreciate your loyalty.
We're glad that your conversation with Casper left you feeling confident. If you have more questions, encounter further challenges, or want to continue learning about our app's features, please don't hesitate to reach out. We're here to support you every step of the way.

Thank you for choosing DataFeedWatch and for recognizing Casper's efforts.

~Milosz / DataFeedWatch

January 24, 2019

Awesome app and excellent support service. The datafeedwatch is very helpful to us, it solved all requirement of other channel, and the support team is nice and kind. Thank you Keith.

BlazeVideo
China
Over 5 years using the app
June 26, 2020

Easy to set-up and use even for beginners. Great support in Germany and very fair pricing. love it!!

Crumpler DE
Germany
Over 5 years using the app
December 10, 2020

Fantastic app takes no time to get the data feeds setup and they are always adding new features. Highly recommended

ARTdiscount
United Kingdom
Over 5 years using the app
DataFeedWatch replied December 15, 2020

Hello ARTdiscount, thank you for your glowing 5 star review!

January 20, 2020

Simple, quicly and multi platform XML feed management. Easy to install and config it, very good plugin ;)

Ashayer
Italy
About 5 years using the app
October 2, 2019

Great app, we are managing 3 stores and this app makes managing our feeds a breeze. The support team is super helpful, showing us screencasts, giving ups tips. The app has a lot of features allowing us to manage all our feeds into one single interface!

ATTITUDE
Canada
About 5 years using the app
April 8, 2021

Very helpful support! Magdalena helped us identify issues with our feed quickly. Great feed management tool.

Juice Beauty
United States
About 5 years using the app
DataFeedWatch replied April 21, 2021

Hi,
Milosz from DataFeedWatch here. Thank you so much for your awesome comments, we're really happy to know that you love our app & support!

September 11, 2020

Fantastic app and their technical support team is even better! They are super helpful with product feed mapping issues and I would recommend this app to any size business.

Urban Planet
Canada
About 5 years using the app
July 31, 2019

I've been using this service to help streamline and simplify our ability to get our products into the various online channels/marketplaces that we need to, and I've been very impressed with the service itself, but also the customer service that comes along with the products. In particular, special mention hat-tip to Marvin Flores (LatAm Regional Manager) who goes above and beyond for me - when I've been in a jam or two - and helps me get our feeds working properly and is just a very generous and helpful person. DataFeedWatch is very lucky to have such a great manager on their team and it really instills confidence for me in their products. I would happily recommend this service to anyone looking for help with product feeds etc.!

LoyalHana
United States
Over 4 years using the app
September 19, 2019

I use DFW for three of my Shopify clients... I had to do a bit of reading to figure out how to use it. Considering that I've never used this or any feed management software before, and I figured everything out within a couple of hours, I'm pretty impressed. I've contacted their live chat support a few times and they've been super helpful - screenshots and videos make it easy to follow. I've used this to take our FB dynamic ads to the next level - super impressed with them. The only negative is that you have to get the higher agency plan if you want multiple daily uploads (otherwise it's just once every 24 hours). I think they should include it for the second tier plan too as I can't imagine any serious ecommerce advertise is going to be satisfied with feed updates once every 24 hours. Other than that, they're awesome.

The Wanderers Travel Co. US
Australia
Over 4 years using the app