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WhatsApp Marketing + Helpdesk

by DelightChat

Customer Service CRM: WhatsApp API, IG, FB, Email, Live Chat

55 reviews
Free plan available. 14-day free trial. Additional charges may apply.
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App highlights

  • Speed tested: low impact to your online store

DelightChat omnichannel whatsapp customer service inbox

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    96% of ratings are 5 stars
    53
  • 4 of 5 stars
    2% of ratings are 4 stars
    1
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    2% of ratings are 1 stars
    1
1 review
4 of 5 stars
Edited July 14, 2021

Soeur Co

There is only an android app so I cannot review that. There are some bugs. I tried connecting social media channels and it says they've successfully connected. However, when I sent a test message to our IG account it did not come through the DelightChat dashboard. The app has great potential and I cannot wait for the IOS app.

Developer reply

July 14, 2021

Hi Soeur Co team, this is Preetam co-founder at DelightChat. Please accept my sincerest apologies for the trouble you faced.

I have replied to your email so that we can get on a call and resolve the problem where you are unable to access the app dashboard. I assure you, we will do everything to ensure you have a smooth experience from now on.

As for an app for Apple products, our iOS mobile app is releasing in the next 1 week. We will include you in the early access so that you can use DelightChat from the convenience of your phone.

I'll wait for your reply on the email.

Kind regards,
Preetam