Back to WhatsApp Marketing + Helpdesk

WhatsApp Marketing + Helpdesk

by DelightChat

Manage Customer Service on WhatsApp, send Marketing Broadcasts

70 reviews
From $49/month. 14-day free trial. Additional charges may apply.
View demo store
DelightChat omnichannel whatsapp customer service inbox

Reviews

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 89% of ratings are 5 stars
    62
  • 4% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    1
  • 6% of ratings are 1 stars
    4

Filter and sort reviews

3 reviews
4 of 5 stars
October 11, 2022

Tienda Cresso, hay algo para ti

Location Chile
Time spent using app 4 months

Great App! I can receive messages from Facebook and Instagram customers of the 7 brands in a single app, in addition to Whats app and mail from the web store. It helps me to organize myself and to refer the questions of the clients to the people in charge within the company.

4 of 5 stars
October 11, 2022

Assembly

Location India
Time spent using app 7 months

We are using this app for the last several months. All our customer support is now in one place after using it and we are also able to automate the customer flows on Whatsapp through delight chat only.
The support team is very cooperative. Thanks to Baz Chordiya who always replies the queries instantly.

4 of 5 stars
Edited July 14, 2021

Soeur Co

Location United States
Time spent using app 10 days

There is only an android app so I cannot review that. There are some bugs. I tried connecting social media channels and it says they've successfully connected. However, when I sent a test message to our IG account it did not come through the DelightChat dashboard. The app has great potential and I cannot wait for the IOS app.

Developer reply

July 14, 2021

Hi Soeur Co team, this is Preetam co-founder at DelightChat. Please accept my sincerest apologies for the trouble you faced.

I have replied to your email so that we can get on a call and resolve the problem where you are unable to access the app dashboard. I assure you, we will do everything to ensure you have a smooth experience from now on.

As for an app for Apple products, our iOS mobile app is releasing in the next 1 week. We will include you in the early access so that you can use DelightChat from the convenience of your phone.

I'll wait for your reply on the email.

Kind regards,
Preetam