Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 5, 2023

DelightChat is incredibly valuable, user-friendly, and backed by an exceptionally proficient support team.

METRO BRAZIL
United Arab Emirates
5 months using the app
DelightChat replied October 10, 2023

Dear Alaa,

I wanted to express my heartfelt gratitude for your recent review of DelightChat. Your kind words mean the world to us, and we're thrilled to hear that you find our platform valuable, user-friendly, and appreciate our proficient support team.

At DelightChat, we are committed to providing our users with the best possible experience, and your feedback reinforces that we're moving in the right direction. Knowing that our efforts have made a positive impact on your experience is incredibly motivating for our entire team.

We will continue to work tirelessly to maintain the high standards that you've come to expect from us and to further improve our platform to meet your needs even better.

Once again, thank you for taking the time to share your thoughts and for being a part of the DelightChat community. If you ever have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Warm regards,
Baz

December 5, 2022

DelightChat is a must have tool if you have a Shopify store. To handle WhatsApp and all other support channels in one clean, highly automated tool is a head start. So far the support has been excellent. Highly recommend!

Rasvihar • Jewellery for life
India
Almost 2 years using the app
DelightChat replied August 3, 2023

Hi Akshat,

Thank you for your kind words and recommendation! It's fantastic to hear that DelightChat has been an integral part of your Shopify operations for the past 11 months.

We're glad that our unified platform and automation features are making a difference in your workflow. Your praise for our support team is also greatly appreciated.

Thank you for choosing DelightChat, Akshat. We look forward to continuing our successful collaboration.

- DelightChat Team

October 11, 2022

Después de mucho buscar alternativas para gestionar todas nuestras cuentas de contactos de nuestros clientes (RRSS, Email, Whatsapp, Tienda web, entre otros)… encontramos la gran plataforma DelightChat. Estamos muy satisfechos con los resultados obtenidos, por sobre todo la ayuda que nos ha brindado para potenciar al máximo los canales de contacto, además de, el apoyo constante que nos brindan ... recomendados al 100000%

MiniNuts expertos en coches y sillas de auto para bebé
Chile
Almost 2 years using the app
DelightChat replied August 3, 2023

Hola MiniNuts,

¡Muchas gracias por tu excelente reseña! Nos alegra mucho saber que DelightChat ha sido la solución que estabas buscando para gestionar todos tus canales de contacto.

Es fantástico escuchar que nuestra plataforma te ha ayudado a potenciar tus canales de contacto y que estás satisfecho con los resultados obtenidos. Tu éxito es nuestro éxito.

Agradecemos tus amables palabras sobre nuestro apoyo constante. Estamos aquí para ti siempre que nos necesites. ¡Gracias por ser parte de la familia DelightChat!

Saludos,
- Baz
DelightChat.io

Edited August 24, 2023

We are using this app for the last several months. All our customer support is now in one place after using it and we are also able to automate the customer flows on Whatsapp through delight chat only.
The support team is very cooperative. Thanks to Baz Chordiya who always replies the queries instantly.

Assembly
India
Over 1 year using the app
DelightChat replied August 3, 2023

Hi Team,

Thank you for your wonderful review! We're delighted to hear that DelightChat has been able to centralize your customer support and automate your customer flows on WhatsApp over the past several months.

Your kind words about our support team are greatly appreciated. We strive to provide quick and effective assistance to all our users.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.

December 2, 2022

I have been using Delight Chat on two of my Shopify stores for several months now. The service has been spectacular. I have used other whatsapp based API apps, but I can safely say that delight has the best features.

Branny
Pakistan
Over 1 year using the app
DelightChat replied August 3, 2023

Thank you for your glowing review! It's fantastic to hear that DelightChat has been a valuable asset for not just one, but two of your Shopify stores.

We're especially thrilled that you find our features superior to other WhatsApp-based API apps. We strive to provide the best tools for our users, and your feedback affirms that we're on the right track.

Remember, we're here for you. If you have any questions or ideas for new features, we'd love to hear from you.

Thanks for being a part of our DelightChat family.

October 11, 2022

This is the best CRM software you can ever have, the Whatsapp API feature is just amazing, my Organisation has generated more than 10X returns just by using one of their features. No second thoughts just have this software for your organisation.

Organic & Real
United Arab Emirates
Over 1 year using the app
DelightChat replied August 3, 2023

Thank you for your outstanding review! We're overjoyed to hear that DelightChat has been a valuable asset for your organization over the past four months.

Knowing that our software has contributed to a 10X return for your organization is incredibly rewarding. Your success is truly our success.

Thank you for your high praise of our WhatsApp integration. We're glad it's making a significant difference for your business.

As always, we're just a message away if you ever need assistance or have suggestions.

December 4, 2022

Great app for whatsapp ticketing support as well as WhatsApp campaigns. Gives us a great ROI using WhatsApp as an outreach tool. Also, the DelightChat team are always very responsive and willing to help whenever there is an issue. Highly recommend.

Kitu Kali Africa
Kenya
12 months using the app
DelightChat replied August 3, 2023

Thank you for your fantastic review and recommendation! We're thrilled to hear that DelightChat has been serving you well for the past six months, particularly in providing WhatsApp ticketing support and campaign management.

Your kind words about our support team are greatly appreciated. We strive to be responsive and helpful whenever you need us.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.

January 17, 2023

DelightChat has really great customer service. Very helpful and prompt with replies. DC has been a great app for our business !

ALTROVE
India
10 months using the app
DelightChat replied August 3, 2023

Thank you for your stellar review! We're thrilled to hear that our customer service has been a highlight of your experience with DelightChat.

Knowing that our app has been beneficial for your business is music to our ears. 🎵

Remember, we're always here for you, ready to assist whenever you need us. Thanks for being a part of our DelightChat family.

November 25, 2022

Best app for managing all my business chats and order automations of my shopify orders. Customer support for this app is really helpful so that I dont face any issue while using the app.

Fitspace
India
6 months using the app
December 2, 2022

Amazing app, has made communication with customer so seamless. Great way to target existing customer. A special shout out to the team who is always ready to help.

Mint & Oak
India
5 months using the app