DC: WhatsApp Marketing + API , 96 reviews
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Kudos to the team for being super prompt in solving merchant queries. The team understands the Indian ecosystem very well and the solutions that they make, fit very well to the communication needs of the merchants.
Hey Shashank, it is an amazing feeling to read your review for the whole DelightChat Team! Thank you so much for acknowledging our efforts and putting them into words such meticulously. The goal has always been to delight our customers and make it a 'ritual' thereafter! ;)
Wishing the best for Ritualistic Team. Hurray! :)
DelightChat is by far the best app that we have come across to help streamline customer interactions. The DelightChat team is super helpful and are very quick to respond to requests. I would very highly recommend the app.
Thank you to Anurag and the entire Nestasia team for believing in us. We are super grateful to have you onboard and make customer support awesome for your brand :)
Preetam,
Co-founder
Out team at Theater has been using Delightchat for the past three months and our experience is nothing less than perfect. Delightchat offers us all the features we were looking for. However, the absolute best thing is that the team is extremely proactive and agile. Literally demonstrating what an ideal customer service looks like. This is honestly the best CRM tool available out there!
We have a huge smile on our faces while we read your review, Anugya. Thank you for describing your experience with DelightChat and acknowledging our team's work so beautifully! Looking forward to continuing delighting you and your customers. :)
Absolutely love it! Customer support tasks now can be done quickly and easily with quick reply template and automated reply. We are now able to respond quicker and give a better customer support experience to our customers. I kid you not, give it a shot and you'll thank me later.
It has been an absolute joy and honour working with you all, SmarterPetSupplies Team. Thank you for continuing to place your trust in us. We are determined to continue delighting you and watch you grow!
Cheers,
Devina (Product Manager @DelightChat)
I have been using Delight Chat on two of my Shopify stores for several months now. The service has been spectacular. I have used other whatsapp based API apps, but I can safely say that delight has the best features.
Thank you for your glowing review! It's fantastic to hear that DelightChat has been a valuable asset for not just one, but two of your Shopify stores.
We're especially thrilled that you find our features superior to other WhatsApp-based API apps. We strive to provide the best tools for our users, and your feedback affirms that we're on the right track.
Remember, we're here for you. If you have any questions or ideas for new features, we'd love to hear from you.
Thanks for being a part of our DelightChat family.
Delightchat has revolutionized the way We handle customer support, making it an absolute joy to provide excellent service. As an e-commerce business Manager, I understand the importance of seamless communication with customers, and Delightchat has truly exceeded my expectations in this regard. One standout feature of Delightchat is its multi-channel integration. It seamlessly brings together all major messaging platforms like Facebook Messenger, WhatsApp, Instagram, and more into a single, unified inbox. This consolidation has eliminated the need for multiple apps and significantly streamlined my workflow. I can now respond to queries and resolve issues promptly, regardless of the channel the customer chooses to contact us through.
Kudos to the Delightchat team for creating such a remarkable app!
Hi Gunjan,
Thank you for the fantastic review! We're thrilled that DelightChat has been able to streamline your customer support process and exceed your expectations. It's great to hear that our multi-channel integration has been particularly useful.
Your feedback motivates us to keep improving. If you need any assistance or have suggestions, feel free to reach out.
Thanks again for being a part of the DelightChat community.
Best,
- Baz
This is the best CRM software you can ever have, the Whatsapp API feature is just amazing, my Organisation has generated more than 10X returns just by using one of their features. No second thoughts just have this software for your organisation.
Thank you for your outstanding review! We're overjoyed to hear that DelightChat has been a valuable asset for your organization over the past four months.
Knowing that our software has contributed to a 10X return for your organization is incredibly rewarding. Your success is truly our success.
Thank you for your high praise of our WhatsApp integration. We're glad it's making a significant difference for your business.
As always, we're just a message away if you ever need assistance or have suggestions.
Needed an app to see all my user queries from social media and emails at one place. Delight chat does exactly that and also has a seamless integration with shopify. Thanks to Baz for helping me set it up with ease.
At Anveshan, delight chat helped our customer experience so much. Having all the chat platforms integrated in a single platform with such great integration with Shopify was really awesome. Along with that, the whole team is very proactive with any issue we face during our usage or any small tweak we like to have in product. Would highly recommend to give DelightChat a try.
Thank you Ayush for trusting us to help manage your customer support operations. We are grateful that you decided to join us in our journey and give us feedback to help us grow. We will keep improving DelightChat until we are the best support tool for ecommerce brands!
Preetam,
Co-founder
This is app has a good interface. I've faced difficulties with other apps and have found this to be the best out of them.
Thank you RugWeave team for trusting us! We hope to continue delighting you and your customers.