DC WhatsApp Marketing+Helpdesk

DC WhatsApp Marketing+Helpdesk

Pricing
From $49/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.9 (147)
Developer
DelightChat

WhatsApp Marketing & Broadcasts. Automated WhatsApp Abandoned Cart. Official WhatsApp Business API

Official WhatsApp API & Green Tick for your brand. Be WhatsApp Commerce ready. WhatsApp Chat + WhatsApp Helpdesk to streamline WhatsApp customer service. Build WhatsApp Chatbot, enable WhatsApp Automation for your store. Grow sales with WhatsApp Catalog. Send WhatsApp Broadcasts, WhatsApp Abandoned Cart, retention marketing, customer segments, WhatsApp Back in Stock, WhatsApp notifications, WhatsApp COD Order Verification, COD to Prepaid, Reviews via WhatsApp, WhatsApp CRM, GPT AI & more.

Official WhatsApp API & Green Tick for your brand. Be WhatsApp Commerce ready. WhatsApp Chat + WhatsApp Helpdesk to streamline WhatsApp customer service. Build WhatsApp Chatbot, enable WhatsApp Automation for your store. Grow sales with WhatsApp Catalog. Send WhatsApp Broadcasts, WhatsApp Abandoned Cart, retention marketing, customer segments, WhatsApp Back in Stock, WhatsApp notifications, WhatsApp COD Order Verification, COD to Prepaid, Reviews via WhatsApp, WhatsApp CRM, GPT AI & more. more
  • Manage WhatsApp Chat, Instagram DM, Facebook, Email & Live Chat in one Helpdesk.
  • Assign chats to team members, reply faster with templates and automations.
  • Send WhatsApp Broadcast campaigns to your customer lists and increase sales.
  • WhatsApp Abandoned Cart Recovery, send Order Tracking link, Retention Marketing.
  • Get Official WhatsApp API access and Green Tick.
Highlights
Works with the latest themes

Languages

English

Works with

  • Facebook Messenger
  • Instagram
  • Email
  • Live Chat
  • WhatsApp API

Pricing

Startup

$49 / month

1000 support tickets, 5000 marketing contacts

  • Support Inbox: WA, IG, FB, Email, Chat
  • WhatsApp Broadcast
  • Abandoned Cart Recovery on WhatsApp
  • Order Notifications on WhatsApp
  • COD Order Verification on WhatsApp
  • Back in Stock Alerts on WhatsApp
  • Support + Marketing ROI Analytics
  • AI Assist

14-day free trial

Scale

$99 / month

2000 support tickets, 10000 marketing contacts

  • Everything in Startup +
  • Free Green Tick Application
  • 20 Team Members
  • 10 Support Channels
  • 3 Shopify Stores
  • 1:1 Personalised Onboarding

14-day free trial

Growth

$299 / month

6000 support tickets, 30000 marketing contacts

  • Everything in Scale +
  • 50 Team Members
  • 25 Support Channels
  • Unlimited Shopify Stores
  • Dedicated Account Manager
  • WhatsApp Group & Phone Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (147)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for centralizing communication across WhatsApp, emails, and social media, enhancing workflow efficiency. Its user-friendly interface is accessible to those without technical skills, and the responsive support team is effective in resolving issues. The app's automation tools save time and boost customer engagement, while competitive pricing accommodates various business sizes. Continuous feature updates based on merchant feedback improve functionality.

February 6, 2025

I was confused on what kind of WhatsApp marketing tool to use. I came across Delightchat at that moment of confusion. I noticed it had cool reviews. So I decided to check it out. Downloaded and started using and I can certainly say it is a tool that any business owner who wants to win their WhatsApp and customer support game must have. They also have a very functional support team monitoring and ensuring you have a seamless experience in your daily usage of the app.

Dollaholic Hair
Nigeria
About 1 month using the app
DelightChat replied May 16, 2025

Hi Team Dollaholic Hair,

Thank you so much for sharing your journey with us! We're thrilled that DelightChat has been a valuable tool for your WhatsApp marketing and customer support. Our team is always here to ensure you have a smooth experience. Feel free to reach out anytime you need help.

- Baz from DelightChat Support Team

January 21, 2025

The App covers all my WhatsApp requirements, the control panel is simplified and the customer service makes it even easier to reach the provided features.

ReStyle
Yemen
About 1 month using the app
DelightChat replied May 12, 2025

Hi Team ReStyle,

Thank you for your valuable feedback! We're thrilled to hear that DelightChat meets all your WhatsApp needs and that you find the control panel easy to use. It's also wonderful to know our customer service team has helped make your experience even smoother. We're committed to providing both powerful features and excellent support—thank you for being with us!

Regards,
Thejus

January 30, 2025

The help desk and team are very accommodating, although there is occasionally a delay in response times. It appears that there is a preference for resolving issues promptly once a ticket is assigned; however, I have higher expectations regarding the integration of artificial intelligence, as they are positioned to enhance automation processes.

Mistree Sweets
India
About 2 months using the app
DelightChat replied May 16, 2025

Hi Team Mistree Sweets,

Thank you for your valuable feedback! We’re glad you find our team accommodating. We’re constantly working on improving our response times and exploring advanced AI features for better automation. Your insights help us get better. Let us know if there's anything else we can assist you with.

- Baz from DelightChat Support Team

Support

App support provided by DelightChat.

Developer

DelightChat

4th Floor, No. 22 (#351), Salarpuria Towers - I, Hosur Road, Koramangala, BENGALURU, KA, 560095, IN

Launched

January 25, 2021 · Changelog

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