Reviews (194)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.

July 12, 2019

why does the app ask me to pay when i install it? it says there is 14 days trial.
please confirm.
thanks

خضاركو
Saudi Arabia
30 minutes using the app
DingDoong replied July 13, 2019

Hello,
You just need confirm accept payment for paying after free trial. This is the shopify workflow for every paid apps. You will not paying in free trial time.
Please let us know if you need any support!

December 25, 2023

ambarflowers
Argentina
About 5 years using the app
DingDoong replied December 26, 2023

Hi,
We appreciate your feedback and are sorry to hear that you have given our app a low rating. We value the opinions of our users, and we would like to understand more about your experience to address any issues you may have encountered. However, your review does not provide specific details about what went wrong or the reasons behind your dissatisfaction.

To improve our app and provide a better experience for all users, we would be grateful if you could provide more information about the challenges you faced. Our team is committed to addressing any concerns and continuously enhancing the app.

We also are having an agent contact you via email for further support. If you have any specific feedback or encounter difficulties, please feel free to reach out to our support team directly at support@omegatheme.com. We are here to assist you and appreciate the opportunity to make things right.

Thank you for your time, and we look forward to hearing from you.

July 20, 2024

Sweetend Sugar Cookies
Australia
About 2 hours using the app
DingDoong replied July 24, 2024

Thank you so much for the 5-star rating! We're delighted to hear that you're pleased with the Food Delivery Date & Pickup app. If you have any further questions or need assistance, feel free to reach out. We’re here to help!

March 18, 2024

Hanabee
India
5 months using the app
DingDoong replied March 21, 2024

🌟 Thank you for your five-star rating! We're thrilled to know you're satisfied with our Local Delivery Date app. At DingDoong, we strive to deliver the best experience possible, and your positive feedback means the world to us. If you ever need further assistance or have any questions, don't hesitate to reach out. Happy deliveries! 🚚📅