Reviews (195)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.

May 15, 2020

There technical support really help me my problem. He makes coding for me. this is a good apps to use. thank you Omega.

Cebu Travel Masters
Philippines
5 days using the app
DingDoong replied September 14, 2020

Hello there!
Thank you so much for taking the time to leave us a review. Our main purpose is to support the customers as much as we can, and we're happy to see that you satisfied with our app.
If you have any questions, please do let us know.

July 17, 2023

Only just signed up with these guys and needed some support and I got a response within less than a minute, really good support!

Bath Soft Cheese
United Kingdom
5 days using the app
DingDoong replied July 20, 2023

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

Edited December 20, 2022

i'm using the pickup function for my products, its working well but I had some troubles repeatedly. The help center is kind and solved it every time but it's exhausting.

huemull.
Spain
4 months using the app
DingDoong replied September 5, 2022

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

July 11, 2022

Quick response to questions. The team and app are very reliable :) Thumbs up for the excellent service!

Fleur de Brise Floral Studio
Canada
4 days using the app
DingDoong replied July 12, 2022

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!

November 14, 2022

The support team is very responsive to all of my questions and concerns. I definitely recommend this app for your store!

The Crude Baker
Philippines
3 days using the app
DingDoong replied November 14, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

January 24, 2022

great app. takes good care of our delivery schedule needs. great tech support. very friendly and fast. thank you!

Cakes and Memories Bakeshop
Philippines
3 days using the app
DingDoong replied January 25, 2022

Hi Cakes and Memories Bakeshop

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

December 16, 2022

The App is very great and Tracy was so helpful with my questions and answered straight away. I am definitely looking forward to using this app in the future!

The Kaitaia Snack Co
New Zealand
3 days using the app
DingDoong replied December 16, 2022

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

May 25, 2022

After spending so much time searching and trying various "calendar apps", eventually we found DingDoong delivery + pick up. The app is easy to use, and they have excellent and quick service, Anna and Minh were very polite and patient with us, and help us embed the app in our website exactly the way we needed.
We highly recommend this app to everyone, don't waste your time on looking for other calendar apps. You won't be disappointed with this one.

CaliKale Express
United States
2 days using the app
DingDoong replied May 26, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
Cheers from Anna and Minh!

September 9, 2020

Great app. It helped me put a delivery date on one specific product in the product page. I ran into some issue of my own making, but the team helped me resolve it pretty quickly.

fyppit
Germany
About 2 months using the app
DingDoong replied September 14, 2020

Hi there!
I so appreciate you taking the time to share your experience with our Delivery Date app. Feel free to let us know if there is anything we can ever do to assist you further.

April 14, 2023

The app works well and with a little help we now have it as perfect as it could be for our purpose. Thanks a lot to Diego for the great support and proactive help.

plantsfoodmind.kitchen
Germany
2 days using the app
DingDoong replied April 17, 2023

We are amazed by your kind words.😍 We appreciate the time you took to write such a wonderful review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻