Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its delivery and pickup scheduling features, praising its user-friendly interface and customization options. It's particularly useful for businesses like florists and restaurants, streamlining operations and enhancing customer experience. The support team is noted for their quick responses and willingness to implement suggested improvements.

November 14, 2022

The support team is very responsive to all of my questions and concerns. I definitely recommend this app for your store!

The Crude Baker
Philippines
3 days using the app
DingDoong replied November 14, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

January 24, 2022

great app. takes good care of our delivery schedule needs. great tech support. very friendly and fast. thank you!

Cakes and Memories Bakeshop
Philippines
3 days using the app
DingDoong replied January 25, 2022

Hi Cakes and Memories Bakeshop

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

December 16, 2022

The App is very great and Tracy was so helpful with my questions and answered straight away. I am definitely looking forward to using this app in the future!

The Kaitaia Snack Co
New Zealand
3 days using the app
DingDoong replied December 16, 2022

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

May 25, 2022

After spending so much time searching and trying various "calendar apps", eventually we found DingDoong delivery + pick up. The app is easy to use, and they have excellent and quick service, Anna and Minh were very polite and patient with us, and help us embed the app in our website exactly the way we needed.
We highly recommend this app to everyone, don't waste your time on looking for other calendar apps. You won't be disappointed with this one.

CaliKale Express
United States
2 days using the app
DingDoong replied May 26, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
Cheers from Anna and Minh!

September 9, 2020

Great app. It helped me put a delivery date on one specific product in the product page. I ran into some issue of my own making, but the team helped me resolve it pretty quickly.

fyppit
Germany
About 2 months using the app
DingDoong replied September 14, 2020

Hi there!
I so appreciate you taking the time to share your experience with our Delivery Date app. Feel free to let us know if there is anything we can ever do to assist you further.

April 14, 2023

The app works well and with a little help we now have it as perfect as it could be for our purpose. Thanks a lot to Diego for the great support and proactive help.

plantsfoodmind.kitchen
Germany
2 days using the app
DingDoong replied April 17, 2023

We are amazed by your kind words.😍 We appreciate the time you took to write such a wonderful review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻

March 16, 2023

Incredible customer service all around, Great value couldn't be happier with the product, highly recommend.

Joeanna Caffrey Flowers
Ireland
2 days using the app
DingDoong replied March 17, 2023

Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌

February 23, 2023

A very helpful & useful app for all Shopify owners - a must download for owners who are looking to do scheduled delivery/pickup. App was easy to install & many ways to customise to widget too without any additional charge. Best of all - the developers & DingDoong team (big shoutout to Tracy <3) for being so prompt, nice & patient and more importantly so helpful & efficient to solve an issue which I caused. Am really very grateful & it works perfectly, am immediately on their annual plan with no regrets.

Thank you once again Tracy & team behind DingDoong for your hard work!

TOKI
Singapore
1 day using the app
DingDoong replied February 26, 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

September 11, 2018

The app is well designed, easily customisable etc. However we find customers cannot see the app 20% of the time as their cache or history is not cleared. Sadly have to go with a different provider as it hasn't been able to be sorted.

Glazed New Zealand
New Zealand
27 days using the app
Edited June 25, 2020

App does what it says and support responds in a timely manner. Although I chose a different app that fits the size and needs of my business better, this app is great for most websites out there!

zimmerman macaron
United States
About 20 hours using the app
DingDoong replied September 14, 2020

Hi there!

Thank a lot for your kind review and thank you for choosing our app among many options out there. It is customers like you that help keep our lights on and we look forward to serving you for many years to come.