Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its delivery and pickup scheduling capabilities. It's praised for its user-friendly interface, excellent customer service, and customizable features. Merchants appreciate the ability to set specific rules for products and delivery times, streamlining operations and improving their website's user experience. Despite a learning curve, the support team is recognized for their effective problem-solving. The app is seen as a valuable tool for managing orders more efficiently and meeting all local delivery and pickup needs.

January 16, 2023

We have a great experience with this app, and customer service is answered quickly as they can. We can recommend this application.

Tasmeem
Qatar
Almost 4 years using the app
DingDoong replied January 17, 2023

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega support team

September 19, 2022

他のアプリと異なり、デフォルトのお届け日時の指定はもちろん、商品ごとにお届け日の期間を設定することも出来るところが良い点です。たとえば、期間限定商品の商品を販売するときなど、とても便利です。
どうしても多少の不具合は出ますが、はじめは原因が分からずいきずまっていましたが、あきらめず、最後まで不具合の原因探し、解決までサポートしてくれました。

チーズガーデン
Japan
Over 3 years using the app
DingDoong replied September 19, 2022

このような素晴らしいレビューを残していただきありがとうございます! 私たちのアプリとサポートチームを気に入っていただけたことを嬉しく思います。 あなたの満足は私たちの優先事項であり、あなたのレビューで確認されているように、私たちは私たちの優れたサービスに誇りを持っています. フィードバックをお寄せいただきありがとうございます。

May 12, 2023

Top notch customer service, especially from Anna. Will definitely recommend to others who require customers to specify delivery and timing for their cart out!

Merely Ice Cream
Singapore
About 3 years using the app
DingDoong replied May 15, 2023

We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

October 24, 2019

It's hard to find delivery date app for food, flowers, perishable foods and this app is easy to use, and support is willing to help

OrchidClub.US Fresh Cut Wholesale Florist + 1 (855) 977-5533 New Jersey 07927
United States
About 3 years using the app
August 1, 2019

Nice app works smoothly. All good. I recommend its ok. Havent worked with CS yet but they seem to be nice

Ékszer Akció
Hungary
About 3 years using the app
June 30, 2022

Been using this app for more than a year and they keep improving the functions in the way that my company is looking for. Simply get my customer to choose the delivery date before processing to the check out page and the date tag will show on the shopify back end. The support team are supportive and always tries their best to fix the problem and answer my questions.

Seoul Recipe HK
Hong Kong SAR
Almost 3 years using the app
DingDoong replied July 1, 2022

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

August 16, 2021

いろいろアプリで使いましたが一番使いやすいアプリです。表示方がカストマイズできて良かったです。
さらに不理解点が丁寧に早くサポートしてくれました。
ありがとうございました。また、よろしくお願いいたします。

エドノイチ
Japan
Almost 3 years using the app
DingDoong replied August 16, 2021

Hi Reply to review,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

June 20, 2023

とても良いアプリです。他には無い機能があり、日本人向けのビジネスに役立ちます。長年使っております。価格が安いアプリですが、サポートセンターは親切でトラブルを解決してくれます。ショッピファイはその自由度から、エラーが起きやすいプラットフォームだと思います。だからこそ、親切なサポートセンターであることはアプリを使う上での必要条件だと思います。

きんこ芋工房|上田商店
Japan
Over 2 years using the app
DingDoong replied June 21, 2023

貴重なお時間を割いてレビューをご投稿いただきまして誠にありがとうございます。 🥰 🥰🥰 ユーザーとしてご利用いただき大変光栄です。今後ともアプリをお楽しみいただければ幸いです。 私たちはできる限りのお手伝いをさせていただきます。いつでもご対応いたします。 5つ星本当にありがとうございます! 🌟

December 15, 2020

The Apps provide the solution that we needed. Support team promptly resolve the issue a fast a lightning. Kudos to the team

Little Angels Florists
Malaysia
Over 2 years using the app
April 5, 2023

I must say would recommend this app. Great customer service and quick help with any trouble shooting.

Thanks a Bunch Florist
Australia
Over 2 years using the app
DingDoong replied April 6, 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.