Digital Downloads

Digital Downloads

Pricing
Price: Free
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
2.6 (484)
Developer
Shopify

Digital Downloads makes selling digital files simple, right from your Shopify store.

Sell digital files like e-books, digital art, graphics and more from your Shopify store with the Digital Downloads app. Whether you’re a content creator or a business of any size, this app integrates seamlessly with your Shopify store, making it quick and simple to add digital files to new or existing products, track orders, send direct download links to customers, and more.

Sell digital files like e-books, digital art, graphics and more from your Shopify store with the Digital Downloads app. Whether you’re a content creator or a business of any size, this app integrates seamlessly with your Shopify store, making it quick and simple to add digital files to new or existing products, track orders, send direct download links to customers, and more. more
  • Add PDFs, JPEGs, ZIP files and more to any product right from the app.
  • Set custom download limits and send links any time upon purchase.
  • Combine digital files with physical or digital product variants.
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English, Danish, German, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Czech, Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional)

Reviews (484)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 27% of ratings are 1 stars
November 16, 2024

Basically stopped functioning properly ( No link on checkout page and random emails to customers with download links if they are lucky). Support said they are not continuing to support the app - would be nice to have been told before you upload thousands of digital files. They suggested using a few other 3rd party apps on their store - all of which are more to subscribe too than my actually shopify plan. Appalling and I will be looking at a new platform such as Payhip which looks after its customers way better. They need to do the right thing and fix the very basis problem such as giving customers a doenload link - not rocket science.

Paul Barker Music
Hong Kong SAR
Over 5 years using the app
October 15, 2024

Works fine for me. After they pay it provides the Download LINK on the thank you page. It is just not sending an email with the download links. So its still functional.

SETHERS® | Premium 3D Printer Model Files
United States
Almost 2 years using the app
December 2, 2024

this app was working fine then randomly stopped working. I can't get in touch with anyone and support tells me "it's been escalated" but it's been 5 days so far and still nothing. All of this is currently happening on black Friday weekend and NONE of my orders are fulfilled. I need to reach out to each customer individually to manually send them what they purchased. I can see that the app "requires an update by app developer" but support was not able to find that (I found it myself) and as of day 5 this is STILL not fixed.

Whoa Bella
Canada
About 1 year using the app
September 6, 2024

I've used this app for years with no problems. With the last Shopify settings update this app no longer works at all. I also had it installed on some of my client's websites I designed because it never gave me trouble before and it was free. DO NOT DOWNLOAD because Shopify support told me they would not be fixing the app. Now I have to download a new one and reupload over 1,000 digital downloads.

Red Dirt Queen Digital Design
United States
Over 3 years using the app
August 28, 2024

I don't know what the Devs did but this app is currently useless. Not only do new customers not get an email or a download link, but OLD customers lost access to their previous download links on their Order Status Page. This app literally does nothing now.

GOAT Tools
United States
Over 2 years using the app

Support

Shopify can answer any questions you have about Digital Downloads.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

November 16, 2012

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