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Digital Downloads

Digital Downloads

Developed by Shopify

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Price: Free More info
  • Add digital assets to your products
  • Customers get access to content instantly
  • Product updates are automatically forwarded to customers

Shopify's Digital Downloads app is a free, easy to use app that allows you to offer digital products in your Shopify store.

View the Official Documentation

Features:


  • Digital attachments are linked to a variant on a particular product

  • Mix and match a product to have physical and digital products

  • Your customers get a direct download after checkout, and an emailed link

  • Set download limits as needed.


Digital Downloads reviews (48)

posted

As per the previous review, I was using this app for the last 6 months and it was working fine, however it's stopped working now and I'm not sure why. I have tried contacting the developer but no answer yet. I have also tried re-uploading the digital files but that didn't help either.

posted

I was using this app to deliver mix goods (a physical & digital product). At first, it worked perfectly. Customers could download digital good immediately after a successful checkout while they were waiting fulfillment of their physical item as described in the app's documentation.

From App's Documentation
Reminder
"Customers will still be able to immediately download the digital content even if fulfillment is set to manual. They are presented a link following a successful checkout."

All of a sudden it stop delivering a download URL following successful checkout. I contacted Shopify Support and I was told that the above Reminder was an inconsistency and that the app is not supposed to function that way at all. Which I still can't understand because it functioned in the way described in the App's Documentation for months. Shopify Support and the App's Developer confirmed that the Documentation that describes this functionality is an "unknown error". I guess they're happy that I reported it.

posted

Thanks A lot ! Very Good And Easy To Use .
RepairManualMaster.com

posted

Outstanding app! I was worried about the import function and how well it would work, considering I had close to 800 products. Just had to do a few tweaks to my csv file, and I was ready to go. Thanks again!

posted

Exactly what we've wanted.
The app offers and extend functionality and if well integrated with the whole system.
Just what you'd expect from Shopify's official apps.

posted

I LOVE this app. Very easy to use and set up. My digital content is a PDF file with tutorials.I like that I can limit the number of downloads a customer can have for an order. Wish there was something I could do to is prevent customers from sharing that once they receive the PDF

posted

About a third of my customers have not been able to open my downloads because this app requires a desktop computer to download it before transferring to a tablet or phone.

posted

This app is almost perfect - just one glaring omission. Why can't customers who are logged into their account download their items from their order page? I know it's possible because both Etsy and Craftsy have that feature. I hope this is something in the works for the future. Otherwise everything is fantastic - great interface and very easy to use.

posted

Thus far I have no issues with this app. I think there could be improvements with expiration of files and this is a longer term issue if a store gets really big. People will pass around the files and then the store's concept will fail.

I hope you add updates to this with all the chatter about this :)

Great product though!

posted

This app has two major drawbacks:

1. You cannot set download links to expire after a set amount of time. This is bad.

2. Customers cannot access download links from their account page.

Both of these issues seem like obvious features, and I can't understand why they aren't included.

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