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Digital Downloads

Digital Downloads

Developed by Shopify

172 reviews
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Price: Free More info
  • Add digital assets to your products
  • Customers get access to content instantly
  • Product updates are automatically forwarded to customers

Shopify's Digital Downloads app is a free, easy to use app that allows you to offer digital products in your Shopify store.

View the Official Documentation

Features:


  • Digital attachments are linked to a variant on a particular product

  • Mix and match a product to have physical and digital products

  • Your customers get a direct download after checkout, and an emailed link

  • Set download limits as needed.


Digital Downloads reviews

172 reviews
  1. 5 stars (91 reviews)
  2. 4 stars (28 reviews)
  3. 3 stars (23 reviews)
  4. 2 stars (13 reviews)
  5. 1 star (17 reviews)

Customers can't resend the email to their email accounts if they lost the first email with the download link...

posted

This app needs to only send the download links once the customers payment has been verified. I am losing money because customer put in their credit card details and the link gets sent. I find out later that the payment did not go through but they still get the files. Some people are so dishonest.

posted

Please update the download page to be responsive..

posted

This is a good free app. A couple of things to consider:

If you're just selling digital goods on their own, this app automatically fulfills the order by default (sending the customer a download link). Which is good.

If you sell a product that is both physical and digital (for example I sell a physical poster, with an accompanying downloadable PDF) by default the app will fulfill this order (or at least the line item in question). This means your order doesn't show up in your list of open orders, so you wouldn't know that there is a physical item that needs dispatching (without relying on being vigilant). To counter this, you can change the settings on the digital attachment to 'manual fulfillment', which stops this. However, if you do this, the digital download link only gets sent to your customer once you've dispatched the physical product (or marked that line item as fulfilled). So if you receive an order on a Friday and don't ship it til Monday, your customer will only receive the download link on the Monday, which isn't great.

To make this app 5*, it needs a 3rd setting which automatically fulfills the digital items (sends download links to customer straight away) but also leaves the physical item unfulfilled, so that you can follow your usual dispatch process.

posted

Good app to sell digital stuff.. but it's missing a lot of features.

posted

Almost all my clients write that they don't receive download link. It is written "delayed". So I had 2 bad reviews, because of it. Calling my website scam. And now I have to send manually the purchases to each customer. I suggest to use another application. I am looking for something reliable.

Updated: Sorry. The problem was not in application. But in my payment settings. The link won't be sent until the payment is "captured". My mistake was to choose manual payment capture. If you put in auto mode, the link will be sent automatically.

posted

Works as described - no complaints

posted

Really painful to use this app. You must set the download for each product variant. If you have 100s of variants like me, this is a real time suck. After I spent hours configuring the downloads (which I will have to redo anytime I want to make a change to it in the future), I found out that the app's default setting automatically fulfills the order in Shopify. This was a disaster to go through all the orders to track what had been fulfilled or not. If you're selling a digital-only product with only 1-2 variants, this would work. But it doesn't fit my needs.

posted

This APP automatically fulfills the order even when we set not to do it on shopify checkout settings page. It messes up all of our orders follow up. (After a while we discovered that this is configurable at the app settings, but it forces you to set each variant at a time).

posted

So far so good! Functionality is exactly as described, and support has been prompt and helpful. :)

posted
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Support & Sales

Shopify
1 (888) 746 7439
support@shopify.com
help.shopify.com/manual/apps/apps-by-shopify/digital-downloads
shopify.com/legal/privacy
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