Reviews (256)

Overall rating
2.7
Counts per rating level
  • 23% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 17% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 30% of ratings are 1 stars
October 25, 2025

This app allows up to 5gb of files per product, which is generous and very important for my business. There are problems when uploading more than one file to a product. It doesn't matter whether you try to upload multiple files at once or if you save one file, then add another later, nor does it matter what size the files are; after upload, saving will give you an endlessly spinning "saving" icon which will never actually save or resolve itself. It's really too bad, because this simple glitch spoils an otherwise perfect app.

Emerging Biology LLC
United States
Almost 2 years using the app
January 1, 2026

LOS EMAILS A LOS CLIENTES SIEMPRE LE LLEGAN A CASILLA DE SPAM Y NO VA A LA CASILLA PRINCIPAL, GENERA DESCONFIANZA Y ME DA MÁS TRABAJO A MI. YA LA DESINSTALE Y SIGUEN LLEGANOD LOS MAILS DE ESTA APP A MIS CLIENTES CUANDO COMPRAN, CAUSANDO AUN MÁS CONFUSIÓN Y DESCONFIANZA.NO ESTOY CONFORME CON SU SERVICIO, NO LA RECOMIENDO PARA NADA.

Como Vivir de las Velas
Argentina
5 months using the app
November 13, 2025

Très bonne application pour gérer les produits digitaux. J'ai 3 ebook sur ma boutique Naky Rituals et la livraison automatique est fluide et l’interface hyper claire. Idéal pour mes fichiers PDF. Simple et efficace.

Naky
Spain
9 months using the app
December 21, 2025

Terrible app. You can't customize the delivery message. Also, if you delete a variant (not the product), then all the download links become broken without any way to fix it (like assigning the order to a new variant or file). Strongly discourage anyone using this.

Running Lab
Spain
10 days using the app
August 22, 2025

We've been using it for a LONG TIME, but it always had some issues. If you do not have loads of downloads and you are not afraid of reuploading files (because they WILL vanish), and files randomly corrupting (like one of the files from a zip document going completely missing) then this is the app for you

Bodybuilding Simplified
Czechia
Over 1 year using the app
September 5, 2025

A good app IF you only travel in one language. But as soon as you have multilingual download emails, it's useless.

Neuro-Transformation - by Dr. Sweta Adatia
Germany
About 2 months using the app
August 18, 2025

I liked very much. Is easy to use and works fine.
One improvement I would do is to put a order search bar to go directly to an order and not having to scroll all the way down, some times many pages, to find an order and solve a problem. The rest is awesome. thanks!

Inspirada Hecho a Mano
Chile
Over 1 year using the app
August 18, 2025

Works, but has issues. Not fully compatible with Flow. We use Flow to capture payment only once an order has been shipped. For orders that contain a mix of shipped and digital items, the digital items get stuck as "unfulfilled" as Digital Downloads appears to only fulfill items if payment is immediately captured at order creation. Even after we manually press fulfill on digital items, nowhere in the timeline is the emailing of the download links logged.

IFIT Montessori
Canada
About 1 year using the app
November 12, 2025

easy to use, works great in my store!

Gamestriss Graphics
United States
7 months using the app
October 26, 2025

Works as expected with no issues

JS McAvady Ltd
United Kingdom
Over 1 year using the app