Reviews (1,306)

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and use, even for non‑technical merchants, and runs reliably for digital orders. It delivers instant downloads and supports ebooks, patterns, curriculum, templates, videos, and more. Merchants like selling digital and physical together, sending free updates, bundling multiple files, setting download limits, and basic analytics. Many call it essential for digital stores and recommend it for smooth Shopify integration.

September 23, 2026

Digital Products needs bulk asset management. We have a product with many variants that all use the same downloadable PDF. Updating the document currently requires manually deleting and uploading assets variant by variant, which is extremely time-consuming and error-prone. Please add bulk selection for variants, bulk deletion of assets, and the ability to upload or replace one asset across all selected variants in a single action.

Rope Access Maintenance Inc.
Canada
Almost 6 years using the app
September 10, 2026

I sell two printed versions of a basketball book, but a digital option has been increasingly popular because I release it earlier than the printed books. It's also good for people who don't want to carry my two-pound book around with them. It works on any e-reader and even iPhone and iPad. It's nice to have a digital option, and I also pair it with my printed editions and give a discount. That's a good way to increase sales. If I didn't own the company, I'd buy the digital and a printed version.

Blue Ribbon College Basketball Yearbook
United States
About 9 years using the app
August 28, 2026

Very easy to use, and reliable! This saves us plenty of time with automatic downloads, email contacts, etc. for quilt patterns that we deliver digitally.

Just Sew Happy NC
United States
7 months using the app
August 26, 2026

Muy buena, le mejoraria que si el producto fisico tiene variantes y el adjunto es uno solo, tener la alternativa de subir un solo File y no tener que subir por variante

Planeta Mama
Chile
4 months using the app
July 27, 2026

It works flawlessly for us. My one comment is that in looking at the Product page, it's not immediately evident whether there's the correct digital file attached to it.

bluewaterlearns
Canada
About 4 years using the app
July 27, 2026

It's good to now be able to include links, not just files, but it would be REALLY good to be able to set a release data for files, or for them not to be released until the physical item ships.

(We sell albums on pre-order with free digital, but don't want the digital to become available until the pre-order ships on the release date.)

Skep Wax Records
United Kingdom
10 months using the app
July 22, 2026

Used to be a great app - but changes have made it horrifically cumbersome. It's fine if you just want to throw up a digital file and be done. But if you need to make even simple adjustments or get customer data to fix an issue, information is no longer there, or buried so deep it will takes hours to track it down. What a PITA.

My Wired Imagination
United States
Over 9 years using the app
July 18, 2026

Has been a wonderful way to deliver my preschool curriculum to customers. They all receive it quickly!

JDEducational
United States
Over 7 years using the app
July 17, 2026

It's a great app. I just miss being able to add a large file directly from the sales page. Now you have to go through extra steps just to be able to upload it.

Stephanie Deming Photography
United States
Over 5 years using the app
July 12, 2026

"The Digital Downloads app is easy to use and integrates seamlessly with my Shopify store. I was able to attach PDF files to my digital products quickly. It would be great to have more options for customizing the download email sent to customers, and the ability to attach different files to different product variants. Overall a solid app for selling digital products."

My Store "MoVision Digital Product"
Italy
5 months using the app