Digital Downloads

Digital Downloads

by Shopify

Sell digital products in your store

Overall rating
3.9 of 5 stars
Based on 176 reviews

  • 5 of 5 stars
    53% of ratings are 5 stars
  • 4 of 5 stars
    16% of ratings are 4 stars
  • 3 of 5 stars
    14% of ratings are 3 stars
  • 2 of 5 stars
    7% of ratings are 2 stars
  • 1 of 5 stars
    10% of ratings are 1 stars

All reviews

1 - 10 of 176 reviews

SturmanPhoto

great app and seems to work about 70% of the time. usually delivers but sometimes fails to do so. Its also got a little bit of a small file size limit making it hard to use for most digital download videos

Jason Newland - FREE Hypnosis mp3 Downloads since 2006

I've only started using this app. I'm very happy with it. Thanks. Jason Newland. https://jasonnewland.com/

Tshirtfella Store

Awesome app. As you can see all of the bad reviews are from way back years now. This app has improved a lot now!

Machine Embroidery Sae

Great app - need a few changes !! * Need to add a Clear or Delete option to the Download Dashboard !! * Payments need to be verified BEFORE sending the download link !!

Bedurion

Customers can't resend the email to their email accounts if they lost the first email with the download link...

Miekoio

Please update the download page to be responsive..

Darenare

This is a good free app. A couple of things to consider: If you're just selling digital goods on their own, this app automatically fulfills the order by default (sending the customer a download link). Which is good. If you sell a product that is both physical and digital (for example I sell a physical poster, with an accompanying downloadable PDF) by default the app will fulfill this order (or at least the line item in question). This means your order doesn't show up in your list of open orders, so you wouldn't know that there is a physical item that needs dispatching (without relying on being vigilant). To counter this, you can change the settings on the digital attachment to 'manual fulfillment', which stops this. However, if you do this, the digital download link only gets sent to your customer once you've dispatched the physical product (or marked that line item as fulfilled). So if you receive an order on a Friday and don't ship it til Monday, your customer will only receive the download link on the Monday, which isn't great. To make this app 5*, it needs a 3rd setting which automatically fulfills the digital items (sends download links to customer straight away) but also leaves the physical item unfulfilled, so that you can follow your usual dispatch process.

Espace Coffee

Good app to sell digital stuff.. but it's missing a lot of features.

Historygear

Works as described - no complaints

Flying Fitness

Really painful to use this app. You must set the download for each product variant. If you have 100s of variants like me, this is a real time suck. After I spent hours configuring the downloads (which I will have to redo anytime I want to make a change to it in the future), I found out that the app's default setting automatically fulfills the order in Shopify. This was a disaster to go through all the orders to track what had been fulfilled or not. If you're selling a digital-only product with only 1-2 variants, this would work. But it doesn't fit my needs.
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