Digital Downloads

Sell digital products in your store

  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: low impact to your online store

Reviews

3.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    38% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    15% of ratings are 3 stars
  • 2 of 5 stars
    14% of ratings are 2 stars
  • 1 of 5 stars
    20% of ratings are 1 stars
11 - 20 of 332 reviews

DaniChou-Store

Am Anfang hat die App noch funktioniert. Jetzt kann ich nichts mehr uploaden und aus der Link Ansicht der PDF's komm ich auch nicht mehr raus. Schade, aber die APP fliegt raus.

Oxreen

Really hoping this app will get some more features. The ability to upload multiple files, uploads different files per variant, these are my top 2 most desired features. The app works fine, it's just so limited.

Developer reply

March 23, 2022

Hey, there! Thanks so much for taking the time to leave your feedback and for providing these valuable suggestions. I can definitely understand how those abilities would be useful, and I'll be sure to pass that feedback on to the app's developers for you. Cheers. - Brie, Shopify Support

Raffle Ticket Software

Works great. Our customers buy a digital product and the link to the download is on their receipt and also in a separate e-mail. Just what I was looking for!

Developer reply

March 20, 2022

Thank you for writing your review and I'm delighted to hear that the Digital Downloads app has been great for you! We really appreciate you taking the time to share your feedback with us here. -Victor, Shopify Support

Rebeca Navarro

It doesn` t work. I tried to upload a pdf several times and never works. The link dont refresh and i cant open the link to upload the documents

Developer reply

March 8, 2022

Thank you for reaching out and writing your review, and I am sorry to hear that you are having this issue when trying to use the Digital Downloads app. I would recommend uninstalling and re-installing the app to see if this helps, but if the problem persists you can contact our support team directly for further assistance on this: https://bit.ly/2AWw5VA. -Victor, Shopify Support

Wiesner Medien GmbH

Works sometimes, but often the files are not delivered and I have to wait for the customer to complain about it. Currently I can´t even send the files manually anymore. Not recommended for professional shops.

Developer reply

March 1, 2022

Hey, there. Thank you for taking the time and bringing this to our attention. You can adjust the settings for each product, and you can choose between automatic or manual fulfillment (https://bit.ly/3vq8nLw). However, if that's not working properly, then it looks like we'll need to access your account in order to resolve the issue. While we’re not able to provide account-specific support via the Shopify app store at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/3ttBpXi) and log in to your account to create a support request. Cheers. -Elias, Shopify Support

HER1221NY

Two orders were placed and neither has been able to be fulfilled. Download keeps saying delay and never coming through

Developer reply

February 18, 2022

Hi, HER1221NY. Can you tell me what kind of device/browser the customers are using in this case? It may be possible that the browser is causing an issue here. I would love to dig into this issue further for you - can you please create a live support ticket here: https://bit.ly/2AWw5VA.

Thank you -Ivy, Shopify Support

Created To Sew

Is this app perfect? No, but for what you are getting from a free app it is amazing. I wish it had more options like letting my customers download all their files in their order at once instead of individually. Would be nice if you can add multiple files for listing besides needing it to be in a zipped folder.

Developer reply

February 18, 2022

Hi, Created to Sew. Thanks so much for taking time to leave this review and also leave a great suggestion for future improvement. I will be sure to pass this onto our dev team. -Ivy, Shopify Support

testingsforbugs

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rajawionet

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Miriam Handfield Gifts & Art

No true step by step instructions so had to figure it out on my own. But works great for me now that I've figured it out. Unlike other available apps, this one is not created in the app screen. 1. Make product first. 2. While still in make product screen, click on dropdown menu under more actions then click on add digital attachment. 3. upload file Now that I've figured it out I will be using it constantly. Can't beat the price for what you get (currently free/unlimited).

Developer reply

February 7, 2022

Thank you so much for sharing your feedback and the steps that you took to get the app working for you. I'm delighted to hear that you've found the Digital Downloads app to be useful and I hope it continues to work well for you as your business grows! We appreciate you taking the time to share your experiences with us here. -Victor, Shopify Support