Reviews (582)

Overall rating
4.6
Counts per rating level
  • 59% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its seamless integration with Shopify, essential for selling digital products. It supports file sizes up to 5GB and offers automatic fulfillment for immediate delivery. The user-friendly interface caters to all experience levels, with reliable performance and smooth uploads. Merchants appreciate the ability to offer free updates and control download limits, enhancing customer satisfaction. Customer support and AI tools are noted as helpful resources.

April 9, 2026

I sell digital artwork and this very convenient app is my primary workhorse. It is easy to use and robust. Sometimes I wish to bundle different resolutions of the same artwork under a single product, since the high-resolution png files are large, It would be great if separate links could be provided to multiple files as variants under a single product.

PeriPerryArt
Germany
4 months using the app
April 27, 2026

I've only had a few customers that did not understand the concept of paying for a digital download. Once that was explained, there have been NO ISSUES AT ALL with customers not receiving their downloads and or opening them. Love this APP!!

Peachy Keen Stamps
United States
Over 4 years using the app
May 6, 2026

Worked fine for a while then broke completely. Don't recommend at all

StickyBrickit
United Kingdom
Almost 3 years using the app
April 4, 2026

Its good. Gets the job done. However, sometimes larger bulk uploads it causes an error and have to re upload again.

Funk LeBlanc
United States
Over 4 years using the app
May 15, 2026

Be nice if you can add a image to multiple variants at once. other wise works great

TapSlaps
United States
About 2 years using the app
May 8, 2026

Really great being able to share downloads with people. makes it easy to update and give away free files, but in a pro way.

RacingSparrow
New Zealand
Over 1 year using the app
April 13, 2026

jättebra!

Little hearts
Sweden
Almost 2 years using the app
April 3, 2026

absolutely satisfied to be honest. only thing what i am confused about is how to customize the confirmation email wich has been sent several time with me download link.

But im telling you, customer friendly enought.

TopG Workout
Hungary
About 2 years using the app
May 12, 2026

Digital Downloads has been very helpful I just drop the JPG or PNG in the 'add an asset' section, and it automatically sends the digital product out to the customer that purchases from my website.

InkedByCem
United Kingdom
12 months using the app
April 13, 2026

Digital Downloads is an essential part of my business. It is easy for both me and my customers.

Crafty Stamp Co
United States
Over 1 year using the app