Reviews (473)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 26% of ratings are 1 stars
August 25, 2024

It's simply an insult to Shopify customers that in 2024 there is no native, properly functioning digital download app. Links do not appear after purchase and there is no link to download again in the client panel.Works great, but we offer free POS PDFs for digital download - not selling digital products, so your milage may vary.

See for yourself. https://paintedheirloom.com/products/fusion-mineral-paint-digital-downloads

Dickz Biuk
Italy
About 1 month using the app
June 11, 2024

Zero issues with the app. Works great, but we offer free POS PDFs for digital download - not selling digital products, so your milage may vary.

See for yourself. https://paintedheirloom.com/products/fusion-mineral-paint-digital-downloads

The Painted Heirloom
United States
Over 4 years using the app
April 16, 2024

I too have had no problem with this app. It does what it's supposed to do. I've not had any complaints? I'm not sure why the low rating. Now Shopify tells me to contact the developer and update it.? But the Developer is Shopify. I see an answer from them below saying that they are working on it and it gives a link to their progress but the link doesn't work. ??

Grisha Stewart Dog Store
United States
Over 2 years using the app
August 15, 2024

L'installation de l'application Digital Downloads est simple et rapide. Il suffit de se rendre dans l'App Store de Shopify, de rechercher "Digital Downloads" et de l'installer en un clic. L'application s'intègre automatiquement à votre boutique Shopify sans nécessiter de configuration complexe.

my store
Morocco
28 days using the app
June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
About 2 hours using the app
April 13, 2024

If Digital Downloads no longer working... Just reinstalled it looks like after updating my store version might of cause the API to stop working.

OBD TECH TOOLS
Mexico
Over 1 year using the app
August 12, 2024

良心产品,希望能保持更新。愿意付费。

SAOC ORIGAMI
China
About 1 year using the app
March 17, 2024

This app has worked perfectly since I integrated it. The app has not yet produced any errors during downloads. There have been no customer complaints about downloads not working.

Mohairkollektion
Germany
9 months using the app
March 18, 2024

This is the perfect one for me, easily downloadable. I did trial multiple time to cross check it's download process. This app is the best one to sell digital products online.

Shortly Studio
India
4 months using the app
March 25, 2024

i dont understand why it keeps saying it unsupported... does anyone know an alternative app

Stüsh 614 LLC
United States
3 months using the app
Shopify replied March 27, 2024

Hi, there!

Thank you for taking the time to share your review.

I understand that you're seeing an error message that the app is 'unsupported.' Could you try uninstalling and reinstalling the app to see if this resolves the issue? -Victoria, Shopify Support.