Reviews (253)
Refine
-
By rating
Très bonne application pour gérer les produits digitaux. J'ai 3 ebook sur ma boutique Naky Rituals et la livraison automatique est fluide et l’interface hyper claire. Idéal pour mes fichiers PDF. Simple et efficace.
easy to use, works great in my store!
I liked very much. Is easy to use and works fine.
One improvement I would do is to put a order search bar to go directly to an order and not having to scroll all the way down, some times many pages, to find an order and solve a problem. The rest is awesome. thanks!
EDIT: They seem to have fixed the bugs and I'm not having any issues with the app now thank god. Will hope that things stay on a good path for this as it is definitely a must have app for Shopify digital stores.
The app is now showing up as "Unsupported" with a warning message in the settings page that says the following.
"This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app."
I contacted Shopify Support and their response was to uninstall and reinstall which I'm not comfortable in doing with 300+ products with downloads. Then they said I should contact the developer...
Incase you missed that. Digital Downloads IS a Shopify App and I contacted Shopify to have them tell me to contact Shopify...
Works as expected with no issues
Working Great On Our Website, Very Nice App Looks Great And Professional
https://my-premium-manual-source.com/
something is going very wrong today, I can't upload any files and it keeps saying failed to publish.
Update: Thank you for the quick response and fix! Everything is working great now :)
Hi, there! Thank you for taking the time to write to us. For your upload issues, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can take a closer look into your files to investigate these issues and help you find a resolution.- Mac, Shopify Support
Ive been using this app since the beginning of my shopify store and couldnt operate without it. Ive had very few issues in the past years and recommend for anyone selling PDFs or other digital content.
This is an Excellent app! so helpful and easy to navigate! and FREE! THANK YOU so much for helping us out here!
Thank you so much for taking the time and writing this review! We're delighted to hear that our app was helpful and easy to use. If you need any help with Digital Downloads, please don't hesitate to reach out to us via the Shopify Help Center (https://bit.ly/2AWw5VA). We'd be happy to provide assistance through live chat, email, or callback. Cheers! -Elias, Shopify Support
UPDATE: The update in October 2022 is a visual mess, if I'm being honest. There's so much information presented for individual files now, that it's almost overwhelming scrolling through everything. It's especially bad if you have more than one file attached to a listing (i.e., variations); you can barely tell where info on one file ends and the next file starts. The previous version was super simple, and I honestly prefer the old streamlined look. ORIGINAL REVIEW: It does what it's supposed to do and so far has worked flawlessly for my shop. I am grateful it's free and am extremely grateful the storage is unlimited. I do wish there was an option for downloads to be available within the customer's order history page, and/or to be able to turn off the auto-generated email this app kicks out. (Shopify sends the regular order confirmation email, with a link to the download page, then this app sends a second email with a link to the files. Together, they're redundant, and the customer gets 2 emails with every order placed. This app's email is so plain and generic that it's almost embarrassing. I wish I could opt in or out.) Overall, this app is the only reason I'm able to sell on Shopify and branch off from Etsy, so I'm very, very happy with it! Thank you, developers!