Digital Downloads

Great app but would be better if it included the DATE of the last file uploaded.
We update our downloads but because we have three sites we are uploading to, it'd be helpful to double check which is the most recent version of the file.
Other than that - pretty much the app is working well, barring human error (like forgetting to upload the file in the first instance!!!).

When it works, it is amazing but I've been receiving emails from customers saying they never received an email with their downloads... they can't find it in their spam either.

The app stopped working completely after 6 years of having it on my store. I have very unhappy customers as a result.

This app is good and does mostly what we need. The unfortunate part is that Shopify recommends the New Customer Accounts type. However, their own app is not built to use the New Customers Accounts type.

Please release an update fixing the issues asap, I've been using this app for year with great results but it's not working as it used to anymore!
Any info on this matter would be grately appreciated.

In the Shopify Digital Downloads app, when viewing an individual digital product, it would be extremely helpful to be able to click "Previous" and "Next". This functionality is already built into the main Products section of the UI.

I cannot express how much it would help me to have this implemented in a similar location of the Digital Downloads app.

It would cut the time and effort required for me to upload new digital files by 75% or more. I have hundreds of digital products that I have to update each time there is a revision, and this is an extremely laborious process with the current app dashboard.

It works great. My customers can easily download the files via mail. However, that's the one part I don't like. I want to have a direct download button within the confirmation page, so customers can download it right away instead of having to go to their mail.

When we release an update, only a small proportion of customers are receiving an email notification and the updated files aren’t being displayed within their account.

I loved this app. But it stopped working randomly one day last week and none of my customers were getting links to their downloads.

Basically stopped functioning properly ( No link on checkout page and random emails to customers with download links if they are lucky). Support said they are not continuing to support the app - would be nice to have been told before you upload thousands of digital files. They suggested using a few other 3rd party apps on their store - all of which are more to subscribe too than my actually shopify plan. Appalling and I will be looking at a new platform such as Payhip which looks after its customers way better. They need to do the right thing and fix the very basis problem such as giving customers a doenload link - not rocket science.