Reviews (487)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 27% of ratings are 1 stars
February 27, 2017

I really love this app its amazing Highly recommended.

Thank You

786shop4you.com

786shop
United Kingdom
About 5 years using the app
July 17, 2023

Es bastante buena .....................................................................................

INGRID PEGUERO
United States
About 5 years using the app
June 26, 2020

Ive been using this app since the beginning of my shopify store and couldnt operate without it. Ive had very few issues in the past years and recommend for anyone selling PDFs or other digital content.

MAKESUPPLY
United States
Over 4 years using the app
December 14, 2019

Perfecta, es fácil de usar y para lo que necesito es mas que suficiene. Yo regalo PDF o jpeg en mi tienda de Imprimibles digitales.

Y funciona perfectamente, hecho en falta poder customizar el color de el botón de descarga en la parte final del checkout.

Pero me funcina genial.

TINIKI STUDIO
Spain
Over 4 years using the app
February 18, 2015

Excellent. This app is great for selling software and offer services.

MuchMoreSustainable
United Kingdom
Over 4 years using the app
September 11, 2023

nEW UPDATE BAD! Lost the ability to see if customer downloaded item, items not downloading, also not sending email to customer, In addition its not secure people have found a way to hack the app to get the files directly without paying. its adding an additional
/-/ in the proxy link
see my link below
https://photohacklovers.com/a/downloads/-/9a9a39ca82a9f26f/992542ebcea3ef8a/download

IDk how to remove it.

photohacklovers
United States
Over 6 years using the app
Shopify replied September 12, 2023

Hi, thanks for taking the time to review our app. It sounds like there are multiple issues here that you're running into, and we'd love to take a closer look at your account so that we can help troubleshoot and investigate this further. So for your next step, please get in touch with our live support team via this link: https://shopify.link/qLKl so that we can offer the most appropriate assistance for you. Thanks! -Kimi, Shopify Support

August 31, 2016

OHMGSH! There are alot of apps that I download and then delete because they are not compatible with what I am looking for, but this app is everything I need! Its super easy for my customers to purchase and download their party printables and event decor! Thanks for offering this and I hope you all make more like it! BTW never a problem or crash with the app!

Hiding Place Boutique
United States
Over 4 years using the app
November 11, 2023

It's broken again. Customers don't receive download link.

21 Draw
Sweden
About 6 years using the app
Shopify replied November 13, 2023

Hi there, thank you for reaching out. If you're having issues with customers not receiving the download link for their purchase please contact our support team directly so we can troubleshoot this further: https://shopify.link/vRnL. -Victor, Shopify Support

August 28, 2016

Great app overall. Does what it says. Would be great to have it integrated right on the product description page and batch editing functionality would be a huge bonus!
Thanks for providing this freebie!

Party Band Sheet Music
Canada
Over 4 years using the app
April 11, 2022

I've been using this app for a while now and find it great. It is simple and does what's required and it's free, so I can't ask for more. The only issue I find is after uploading a pdf, the options are not available immediately but a simple refresh of the page and they are there. Support was great too when I needed help!

ArbeeDesigns
New Zealand
About 4 years using the app
Shopify replied April 21, 2022

Hey, there! Thank you for taking the time and writing this review. We're delighted to hear that you're enjoying our Digital Downloads app! It's likely that the system requires a moment for the files to be available, and refreshing the page helps speed up the process. However, if you experience any issues with uploading files, then we'd be happy to further assist you via callback, live chat, or emails. Please don't hesitate to get in touch with us on the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support