Reviews (486)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 27% of ratings are 1 stars
March 22, 2017

Easy to use and setup. This app made it possible for us to do a workaround at a critical time! Very happy to recommend!

Cbca
Canada
About 2 years using the app
Edited May 30, 2020

unbelievably easy to use and setup! thank you ! high recommendations!
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Vancouver Campus, 3711 1st Ave Burnaby, BC V5C 3V6
T: 604-409-3249
https://canadianbaristainstitute.com/

Canadianbaristaacademy
Canada
About 2 years using the app
November 25, 2015

Exactly what we've wanted.
The app offers and extend functionality and if well integrated with the whole system.
Just what you'd expect from Shopify's official apps.

Technotronic
India
About 2 years using the app
February 10, 2017

This the perfect tool to help us. We've made our own music album to go along with our cause and business purpose. Now we can make our music easily accessible to people. Simple to use. clean design. great product

The Zero To Hero Club
Canada
Almost 2 years using the app
April 28, 2021

Used to work just fine, but now doesn't work on Safari at all (yes - I have the latest version), nor does it work on Chrome. Can't add attachments at all. And no help from developer.

tribeyarns
United Kingdom
Over 2 years using the app
Shopify replied May 15, 2021

Hi, there. Thank you for sharing the feedback. Safari and Chrome are two of our supported browsers. However, if the issue is persisting with the updated browsers, then I'd recommend getting in touch with our Support team directly here: https://bit.ly/3cJkx8V. Thanks! -Elias, Shopify Support

August 21, 2023

Antes era una buena App, pero desde la actualización de unos meses deja mucho que desear. Funciona muy, pero muy lenta, y muchos días falla y no envía nada.
Por lo que siempre estás en alerta de que la App esté funcionando... nada recomendada!
Si escribes al servicio de atención de Shopify para comentarles que la App no funciona, su única solución es eliminar la App y volver a instalar perdiendo todos los datos de clientes que tengas... ¡Una muy mala solución!
Finalmente, la App suele arreglarse sola sin borrar nada, pero puede transcurrir entre 2 horas o 1 día completo.
Otro aspecto que no es nada bueno, es que aunque actives la opción de que no se prepare el pedido si existe riesgo de fraude alto, la App lo envía igualmente! Por lo que no estás nada protegido en la tienda, ¿consejo? Busca otra App mejor.

HardPeach
Spain
Over 2 years using the app
January 12, 2017

Great addition for us, allowing us to sell digital books.

Freemancave
Netherlands
Over 1 year using the app
September 26, 2022

Great Application, I Recommend it ! I have been using for the last 3 years and it does a great job.

Airline Pilot Study Notes
France
Over 1 year using the app
Shopify replied October 10, 2022

I'm delighted to hear that you've been using Digital Downloads for years and that it's been useful to you and your business during that time. Thank you for taking the time to get in touch and I hope the app continues to be useful for many years to come! -Victor, Shopify Support

April 8, 2017

I've used it successfully for a month or two now. It has handled digital files up to 95 MB so far.

Shiny Designs
United States
Over 1 year using the app
September 6, 2018

Awesome app. As you can see all of the bad reviews are from way back years now. This app has improved a lot now!

Tshirtfella Store
Philippines
Over 1 year using the app