Reviews (267)

Overall rating
2.4
Counts per rating level
  • 24% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 18% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 29% of ratings are 1 stars
April 11, 2023

The liquid variables (attachments) from the e-mail template are not working, How can I solve this????

Mundo Web
Brazil
1 day using the app
Shopify replied April 15, 2023

Hi there, Mundo. Thanks for leaving your review for digital downloads. If you're looking for assistance with this issue, I recommend that you reach out to our Live Support ...

February 27, 2022

It doesn` t work. I tried to upload a pdf several times and never works. The link dont refresh and i cant open the link to upload the documents

Rebeca Navarro
United States
About 2 hours using the app
Shopify replied March 8, 2022

Thank you for reaching out and writing your review, and I am sorry to hear that you are having this issue when trying to use the Digital Downloads app. I would recommend ...

October 26, 2023

Leider funktioniert die App nicht richtig.
Meine Kunden erhalten die Download-Mail
nur wenn ich Sie manuell auslöse.
Zudem fehlt in der Mail der Downloadlink.
Auch auf der Bestellübersichtsseite werden die Downloads nicht korrekt angezeigt.
Warum funktioniert diese App nicht? Ist grundsätzlich ja sehr simpel aufgebaut.
Support wäre hilfreich.

RELAXI
Switzerland
About 5 hours using the app
May 31, 2024

Es ist ja eine offizielle Shopify-App. Wieso ist es nicht möglich, dieses Mail mit einem Shopify Mail-Template zu versenden?

Magic Planner
Switzerland
16 days using the app
September 7, 2023

Muito amador

Amashy Store
Brazil
About 1 hour using the app
September 23, 2023

Real easy to use.. cant wait to see how it performs on a sale!.... adding the watermarking app too so my images are protected.

Ullskull
United States
About 4 hours using the app
September 14, 2017

Works for us! Thanks, Shopify!

Quan Jewelry
United States
About 1 hour using the app
September 8, 2020

For some reason, my customers are not receiving the digital file attachment after purchase. Upon checking on their order in Shopify, I see there is note stating, "This order has no digital attachments" despite me confirming that the file is attached to the product in the settings for download. I am having to send URLs manually. However, when I create an order manually, the details do indicate ...

Cell-e
United States
About 4 hours using the app
Shopify replied September 10, 2020

Thank you for sharing your feedback, and for letting us know about the problem you've come across here. I'd like to help look into this further, so I'm going to follow up ...

August 19, 2022

I like the app and works well. Is there any way to translate to Spanish the text that appears in the checkout? "You will also receive an email with download links for your digital purchases"

Float Chile
Chile
About 1 hour using the app
Shopify replied August 29, 2022

Thank you for writing your review and for providing us with feedback on your experience using Digital Downloads. I'm glad to hear that you like the app and that it is working ...

January 20, 2022

Doesn't work. Studied all the tutorials, watched all the videos and nothing helped. It was just an endless repeat of the 'go to product page, turn off channels and save then click add file' page no matter what I did. Total waste of time.

Hoja Designs
South Korea
19 minutes using the app
Shopify replied January 31, 2022

Hi there, Hoja Designs. Thanks for taking the time to leave a review for Digital Downloads. I'm sorry to hear that you're not happy with the functionality of the application, ...