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I am not able to use pdf files as a digital download with this app. Is there an application that lets us put pdf docs on our site for downloading?
Hey, there. Thank you for reaching out. You can upload PDF files using Digital Downloads, and we've also got a guide to assist you with that here: https://bit.ly/3sWqhT1. If you're looking to upload multiple files, you can also compress them into a single ZIP file before uploading.
If you're running into roadblocks with Digital Downloads, then this is something that our Support team can help you with. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account. Cheers! -Elias, Shopify Support
Zero issues with the app. Works great, but we offer free POS PDFs for digital download - not selling digital products, so your milage may vary.
See for yourself. https://paintedheirloom.com/products/fusion-mineral-paint-digital-downloads
After payment, can you add the download button in the page?
Hi, there! Thank you for your review. At this time, files are only available to download via email after the purchase is complete. However, I have submitted your feedback to our developers for their consideration. Thanks again! - Greta, Shopify Support
PROs:
1) It's free.
2) Ummm...
CONs:
1) You can't mistake when setting things up because you can't delete a listing.
2) That means you can have duplicate products listed in the plugin's dashboard.
3) When from your list of apps, if you click "Contact App Developer", it does nothing.
4) I've attempted to find a support section to deal with this app but it doesn't exist.
5) Free is too darn expensive. Go with an app that actually works and offers support.
So.. huge thumbs up for finally making Shopify NOT dependant on third parties to sell digital downloads.
However, this *NEEDS* to display the download link at the checkout page. Without it, it's no use.
Sending a link via e-mail is too clunky... it won't pass for okayish among clients used to big and neat modern websites.
Emails can get lost, or delayed etc.. nuh-uh. Make it display the link on checkout and I'll immediately start using this.
Installed and tested with a free download on my site. Works great! Will be interesting to see if the app costs anything when it's out of beta as it looks like files are stored on the app's site. Like that product updates are automatically emailed too.
Had a couple of minor glitches, but the developer was quick to respond.
Works like a charm most of the time.
Wish they had links on the thank you page, hope they are working on it.
This is a decent app, I like the idea I would like to see multiple downloads for one file though I can live with sending the file to customers email as I have not experience a problem. But the app does the job no problems so far. Please Shopify can you enable multiple files upload for one product. Please. Great Free App though!
Wonderful! Perfect for selling my stock illustrations. And free! I hope there's further development on it in the long run, to make managing large numbers of files easier, but otherwise it's great right now (and I have several hundred files to manage).
There's a few obvious bugs, but it works well enough in the majority of cases. I've encountered a bug where if the entire order isn't fulfilled and is marked as partial (digital line item(s) mixed with physical items that need to be shipped) the download link won't get sent until those physical items have shipped and I've been having to send out links manually.
Also, when an item is deleted from the store, it doesn't get deleted properly from Delivery, and gives a 500 error when you click on it in Delivery's backend.
Not sure if there's a better place to report further bugs for this app.