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It's good but slow. All my customers say they don't get their link to download until hours later. if the links popped up faster, this app would be amazing!
I'm glad to hear that you're enjoying using the app but am sorry to hear about these slow delivery speeds! I would recommend reaching out to our support team directly so that you can be authenticated on your store, and this issue looked at more closely for you: https://bit.ly/2AWw5VA.
Thank you for taking the time to write your review and provide us with your feedback. -Victor, Shopify Support
It worked for a while and it works well if you have very few orders during the day. In case of release of products and high traffic, the download does not start and the email with the link arrives after 48 hours. My file was 1Mb. After this I had another issue that does not make sense: the app marked as fulfilled an order that included both a product to be shipped and a digital download.
Shopify missed the boat here. Many digital creators have multiple files per product and you cannot do that with this product.
Thank you for writing your review and for providing us with your feedback and suggestion. I can certainly see why having the option to add multiple files to a single product would be helpful to you when selling digital files, and we appreciate you making your recommendation here. I will submit your comments to our development team for them to consider. -Victor, Shopify Support
Basic app, good because free and no limits, but has its internal limit.
Only a few liquid variable can be added to the mail template and that's a huge set back.
Perfekt app, som bare virker. Utrolig nem at benytte og er som man forventer. Den er helt GRATIS! Den får 5 stjerner herfra.
The app worked in the beginning but after it is not fulfilling any order, not providing any link in the checkout and not sending any mail with the lin, I have to do all of this manually. basically is like if the app is not installed. I already tried to modify all the options in the app but nothing works. the app needs to be fix.
I have been testing this for several days now and I have not experienced any problems. The download emails have never taken more than a minute to show up.
I was wondering if anyone has been able to get access to the attachment URL as specified in the email template ({{ attachment.shop_url }}) but on the customer orders page?
A great feature to add would be to produce unique keys with the download from a list. This seems like a standard feature on other paid apps but could work so much better if it was integrated with Digital Downloads.
It started well but then suddenly stopped working. It deleted files and I was unable to upload new ones.
So far this app seems to be working for us. The only issue that we have experienced is not being able to download via an ipad using Chrome.
In general satisfied.
I just wish there were more settings and a better overview panel on what's uploaded to each product.
My customers do not do well with Zip files... I would like to have the option for them to download the images individually.