Digital Downloads

App doesn't load, constantly telling me its my browser after clearing cookies, history and updating everything it still doesn't work.

Some of our customers have problems with the Download. The Download is very slow. We figuerd out, that it is a problem with the Telekom in Germany, maybe. I can send a screenshot from a customer.

what a useful app, works well for the need of my store, www.artatler.com, an art marketplace! It does help to allow me to sell digital items. It's light. I do hope that it can allow digital download without redirection to a new download page. But it works just fine for my current need.

www.artatler.com, art marketplace & digital art gallery.

TOTAL & UTTER SHIT.

I process between 30 & 40 orders a day for digital downloads and every day I receive complaints from customers that they have not received the download link. I have contacted support several times and they always say that they don't see a reason why the e-mail was not received. When I look in the app I am finding that every 3rd order is going un-downloaded. I'm having to manually go into the app and re-send the download link, which is sucking up an unacceptable amount of my time, in addition to making my business look terrible. Moreover, I can't resend the download e-mail from the Shopify iPhone app, so I have to wait until I'm at my computer and go into the Shopify admin. A ROYAL PAIN IN THE ASS!!!! I shouldn't have to pay for an ungraded app just to ensure that my downloads are actually being received!

This software/service was supposed to make my life easier and streamline my work. Shopify's interface is easier to use and the POS is integrated, but I'm starting to regret not going with 3D-Cart.

Can someone please help me it keep saying server error please help. I’m loosing sales because of this issue this is my third time reaching out for assistance. Again please help thank you very much

GREAT APP , BUT ONE THINK CAN INCREASE NUM OF FILES TO OR THAN 50,THAT WILL BE VERY GRAET, ANDT USEFULLEY,

You can only upload 1 digital file. Most of my clients can not download the attached file. I have to switch to another app.

Outstanding app! I was worried about the import function and how well it would work, considering I had close to 800 products. Just had to do a few tweaks to my csv file, and I was ready to go. Thanks again!

Great app, we often have orders with both digital products and physical items and this app seamlessly allows customers to download their files from the Thanks For Buying page. The "Create a Manual Link" facility is great as well for sending one-offs to customers who haven't/can't go through the shopify checkout.

Simple, easy, reliable, flexible.

This app worked at first and now it's not working at all. It will not let me add any products and it wiped my other digital download product away and you're left with an error message if you try to download the product.