Reviews (490)
Refine
-
By rating
The app certainly does do the job and is relatively easy to use. However, I cannot give it 5 stars without the ability for users to re-download their files from their account page. Having to direct confused customers to hunt down an email they may or may not have anymore is a poor user experience. That's a glaring problem, and I'll likely need to find another solution for digital products if I can't sort out a way to modify the template myself.
Hi there, LambdaFive. Thanks for taking the time to leave a review for Digital Downloads. The ability for customer's to re-download perviously purchased files from their account is definitely something that we've had requested to be added in the past. I've gone ahead and passed this review along to our Product Teams so they can consider adding this functionality in a future update. Thanks again! -Imogen, Shopify Support
Free. Easy to use if you're just starting with digital products. Perfect, thank you. :)
Muito amador
La majorité des personnes ne recoivent pas l'email ou parfois 3 jours après... Donc ça ne fonctionne pas directement... Nul !
Great just what we were looking for. Thanks.
It turns out all the problems people had below have a solution. You just need to read the how-to. This works great.
Good app to sell digital stuff.. but it's missing a lot of features.
Great free app which works pretty well for us, but feel this could be very greatly improved in one area which to me seems a simple fix. The emails that are sent out to your customers are nothing like the order confirmation sent by Shopify. All the branding ie logo, images, buttons and colours are missing which makes your email seem very basic and affecting your customers experience. Is there any way to attach your brand logo..? at least to both the download and product update emails...
Hi, there. Thank you for taking the time to leave us a review for digital downloads! These are some great suggestions you have here, and I'm happy to share the desire to customize the branding of these email templates with our developers for their consideration. I'm unable to say for certain what the outcome of your feedback will be, but you can trust that the team has been made aware of your review and feedback. Thanks again! -Imogen, Shopify Support
New to this and finding out how to add digital products is infuriating. I'm not dense, either.
This is what I needed for my courses :) thanks shopify