Reviews (487)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 27% of ratings are 1 stars
September 7, 2023

Muito amador

Amashy Store
Brazil
24 days using the app
April 27, 2020

La majorité des personnes ne recoivent pas l'email ou parfois 3 jours après... Donc ça ne fonctionne pas directement... Nul !

makea
France
23 days using the app
October 7, 2016

Great just what we were looking for. Thanks.

Belly Bands
Australia
16 days using the app
February 7, 2018

It turns out all the problems people had below have a solution. You just need to read the how-to. This works great.

Rosalarian
United States
15 days using the app
May 31, 2018

Good app to sell digital stuff.. but it's missing a lot of features.

Espace Coffee
United States
15 days using the app
August 4, 2023

Great free app which works pretty well for us, but feel this could be very greatly improved in one area which to me seems a simple fix. The emails that are sent out to your customers are nothing like the order confirmation sent by Shopify. All the branding ie logo, images, buttons and colours are missing which makes your email seem very basic and affecting your customers experience. Is there any way to attach your brand logo..? at least to both the download and product update emails...

Pretty Creative Designs
United Kingdom
3 months using the app
Shopify replied August 8, 2023

Hi, there. Thank you for taking the time to leave us a review for digital downloads! These are some great suggestions you have here, and I'm happy to share the desire to customize the branding of these email templates with our developers for their consideration. I'm unable to say for certain what the outcome of your feedback will be, but you can trust that the team has been made aware of your review and feedback. Thanks again! -Imogen, Shopify Support

October 4, 2017

This is what I needed for my courses :) thanks shopify

Vix Market
United States
15 days using the app
August 5, 2020

Good service. I popped questions on the website and got replies almost in real time. Got good sourcing.

Sapient Pet
United States
14 days using the app
March 26, 2014

New to this and finding out how to add digital products is infuriating. I'm not dense, either.

FREENET
United States
20 days using the app
January 3, 2023

Unfortunately this app doesn't work for us as we have 15 variants per product and need to send the same digital download to anyone purchasing a specific product regardless of the variant they've purchased.

This means we have to tediously add the same download file to each of the 15 variants, for over 80 products! And potentially more as our site grows.

Ideally, we should be able to upload a digital file and have the choice whether it should apply to all the variants of that product, or certain variants.

A simple checkbox mechanism could achieve this with the question: should this digital download apply to all {x} variants? If checked then we upload our file. If unchecked then we add our files to the respective variants, or different download files to specific variants as is the case with the app currently.

YGGYOLD
United Kingdom
2 months using the app
Shopify replied January 23, 2023

Hey, there. Thanks so much for taking the time and sharing this feedback. We can see how being able to apply a single file when working with many variants can improve the workflow in your use-case, and we'd be happy to share your feedback as a feature request with our development team. Cheers. -Elias, Shopify Support