Digital Downloads , 437 reviews

Overall rating
2.8
Counts per rating level
  • 33% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 16% of ratings are 2 stars
  • 24% of ratings are 1 stars
May 19, 2020

pelvi.com have been using Digital Downloads for a year, it's a great free app if you want to offer eBooks.

Pelvi Store
Australia
11 months using the app
October 5, 2016

It's free and bearing that in mind it's superb.

Born To Produce
United Kingdom
11 months using the app
October 9, 2018

We installed this app as we have several ebook type products on our store. It works perfectly, automatically emailing our customers with the link to download without us having to do anything. Only downside is that when you have a mixed order, with both physical and downloadable products you either have to manually email the customer a link or remember that even though the order has been marked "fulfilled" you still need to ship the physical products.

Vitality and Wellness
Australia
11 months using the app
March 4, 2019

what a useful app, works well for the need of my store, www.artatler.com, an art marketplace! It does help to allow me to sell digital items. It's light. I do hope that it can allow digital download without redirection to a new download page. But it works just fine for my current need.

www.artatler.com, art marketplace & digital art gallery.

Artatler
Singapore
10 months using the app
December 1, 2022

I am enjoying this component, and I want to suggest, perhaps add on a couple functions to make it an even better experience for users. 1. File Uploaded Timestamp
2. Auto Or Manual Expiration Date for once order has been created. For example, download link only works for 7 days., etc

臺灣工商網
Taiwan
10 months using the app
Shopify replied January 15, 2023

Hi, there! Thank you so much for sharing your feedback with our team. We are always looking to improve our product and offerings, and we can only do that by listening to real merchants like you.

I will be sure to pass your comments along to our product development team for consideration. Thank you again. -Olivia, Shopify Support

January 20, 2021

Can someone please help me it keep saying server error please help. I’m loosing sales because of this issue this is my third time reaching out for assistance. Again please help thank you very much

CharmedbyTrina
United States
9 months using the app
Shopify replied January 21, 2021

Hey, there! I'd be happy to take a look at this with you. I'll send you an email shortly for more information and we can troubleshoot together. Speak soon! - Brie, Shopify Support

March 29, 2017

Great app, we often have orders with both digital products and physical items and this app seamlessly allows customers to download their files from the Thanks For Buying page. The "Create a Manual Link" facility is great as well for sending one-offs to customers who haven't/can't go through the shopify checkout.

Simple, easy, reliable, flexible.

The Edge Products
Australia
7 months using the app
March 23, 2016

Works pretty well, but lacks a few features that would make it more convenient to use. For example, there is no way to make bulk edits to the settings for all items - we wanted to change the download limit for our products, but there is no way to set them all at once, so we have to change each of the 1,700 individually.

Luckyfish Art
United States
7 months using the app
Edited January 19, 2017

It does the job, but it would be very helpful to set the download limits at a global level instead of individually. But, most importantly, I'd love to be able to add more than one file.

EDIT: I'm increasing my star because I found I can attach a zip file.

My only wishlist for this app is that we have the ability to send a note to customers when we update the file giving a summary of what changed.

Style Sew Me Patterns
United States
6 months using the app
October 9, 2017

Wish the download link integrated with the customer account. Hyperlinking the product does the customer no good in the future... it would be nice if the download link was stored in the account too.

Methodist Hill Quilt Studio
United States
5 months using the app