Digital Downloads , 437 reviews

It's good but slow. All my customers say they don't get their link to download until hours later. if the links popped up faster, this app would be amazing!

Hi. I have been using your app to run my business since Feb. 2021 and it looks like my clients does not always receive their digital goods. It seems like the browser they use does not matter. Is there a quick way to make sure my clients always gets what they pay for using your app ?

Review / Stars based on my opinion and the store I was trying to create for content creators.

It's alright, I do videography, photography and capture my own audio files. This app does not support and doesn't show much support for audio/ambient/foley artists and videographers. The reason I say that is, one it does not support .wav files as standard and .mov files or prores files.

So those looking to maybe use this platform (Shopify) and this app (Digital Downloads) as a native solution to provide content or assets in uncompressed assets you need to look somewhere else.

Unless you're ok with compressing your files in the form of zipping. But if you want to provide the utmost quality, compressing files is not a solution.

Sadly Shopify is not a platform for creators in this sense.

I'm so sad :(

I have a problem with uploading files can you help me
One or more of your files failed to save. Please try saving again

You can only upload 1 digital file. Most of my clients can not download the attached file. I have to switch to another app.

great app and seems to work about 70% of the time. usually delivers but sometimes fails to do so. Its also got a little bit of a small file size limit making it hard to use for most digital download videos

The app seems to work fine! When you upload a pdf file to a product it will be sent to the buyers e-mail.
The only issue that I had is that I want the pdf to show up at the products so my customers can download it for free (if they want) before buying the product. But anyway this is a free app so I am thankful anyway.

Nice app but it only lets me have one download up at a time

Customers can't resend the email to their email accounts if they lost the first email with the download link...

Unfortunately you can't develop in SAFARI with this app. It would be really nice if they would have said that and saved me an hour trying to figure that out. I haven't tried testing a download with Safari as yet. Let's hope it at lest does that.