Digital Downloads , 437 reviews

Overall rating
2.8
Counts per rating level
  • 33% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 16% of ratings are 2 stars
  • 24% of ratings are 1 stars
October 20, 2015

This app is almost perfect - just one glaring omission. Why can't customers who are logged into their account download their items from their order page? I know it's possible because both Etsy and Craftsy have that feature. I hope this is something in the works for the future. Otherwise everything is fantastic - great interface and very easy to use.

Shiny Happy World
United States
8 days using the app
Edited November 18, 2020

It works! However, the product page should have shown function details of what file types are available to upload, as well as link to the documentation here: https://help.shopify.com/en/manual/products/digital-service-product/digital-downloads You need to create the product as a draft, then find the "Digital Download" button under the More actions menu (next to "Preview"). Then you can publish the product after upload.

Cap and Gown Direct
United States
7 days using the app
Shopify replied November 14, 2020

I appreciate you taking the time to share your feedback with us. I totally understand how it would be helpful to have the supported file types listed on the app's "About" page and I'd be happy to pass this feedback along to our developers. That being said, PDFs are most definitely supported, but the file size must be under 5 GB. I want to make sure that you're able to upload your PDFs properly, so I'll be reaching out to you directly via email shortly. Chat soon! - Julie, Shopify Support

March 13, 2019

This is great! Works a treat!
The only reason why it didn't get 5 stars is the email to download the file is butt-ugly and can't be modified.
Other than that - this is AWESOME!!!!!

Kylie's Store
Australia
2 days using the app
November 16, 2016

The app functions as it should, the only thing that could be added is the ability to delete old products out of the app, besides that app works perfectly and as expected!

Tpm Photography
Canada
October 14, 2023

dKoba
Estonia
4 months using the app