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I've been using it for a couple of years now, it's basic but works well.
App. works great! I used it on some coloring book pages I created and it worked the first time!
App shows unsupported
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. To get this resolved, you can uninstall and reinstall the app into your shop. If you continue to see the error after completing those steps, please feel free to connect with us directly: https://bit.ly/2AWw5VA. - Blair, Shopify Support
Working Great On Our Website, Very Nice App Looks Great And Professional
https://my-premium-manual-source.com/
I like it! Easy to setup and use. Customers have no issues to download files. All works great.
svgcutstudio.com
Works great and easy to use. Don't even have to think about it once it's set up.
I have this set up on a shop that fulfills physical items, but use this feature to make free PDF downloads available while still gathering emails.
Since I use it to provide free downloads to my customers, my only wish is that for free orders all they would have to provide is name and email address - rather than still going through checkout like regular orders. I think that turns some people off from completing the process.
This app worked at one time. It doesn't seem to work at all now. Very embarrassing when customers do not receive downloads paid for. Fix it please!
Hi, there. We appreciate you reaching out with your concerns. We are sorry to hear about this experience and want to help you resolve this sooner than later. Please gather some examples of impacted orders and customers and try to recreate the issue with a test order yourself. Once you are able to confirm that it persists, please reach out to our Support team directly with the examples: https://bit.ly/2AWw5VA. -Olivia, Shopify Support
something is going very wrong today, I can't upload any files and it keeps saying failed to publish.
Update: Thank you for the quick response and fix! Everything is working great now :)
Hi, there! Thank you for taking the time to write to us. For your upload issues, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can take a closer look into your files to investigate these issues and help you find a resolution.- Mac, Shopify Support
This app works for us everyday delivering PDF files to our customers. Super easy to use and does exactly what it says!
I needed an app that would show the download option at checkout and that would also send an email with the download link. This app is perfect if you sell digital files in your shop.