Overall rating Based on 201 reviews
For my clients that download on desktop, this app works great. But for clietns that download my contents on their mobile, this is not working... Does anyone have better solution for digital downloads?
God I hate shopify. First, why do i have log in AGAIN in the same browser that I just logged into my "store". I came to shopify when I was in a bind, now Ive just been lazy. Ive lost 2k a month in sales since coming here. Google doesn't even have me indexed any more!!!! wtf. I was number 1 in my category on google search before I came here..back to current problem. How the .... do I view my digital download files that I uploaded? you would think this would be a normal request, or at least a simple way to access the files so I can see what up there. I am sure it is a simple 1 2 3 click here select that then click there..but I cannot find it. This little addon is working perfectly, but it lost something in it's navigation functionality. it's been...shopified.
julianprincedash® c/o Holy Stitch!®
dont work anymore...was great when it did stopped using it then came back to it and then damn smh. hopefully it comes back
This app works did not work for us. It would be nice to be able to use an upload in more than one purchase option. I'm sure the support team will get it working soon.
Wild Truth Design Co
I want to love this app. And for awhile, I did. I've been using it for a few years now. But recently, somehow my digital products are having the "this is a physical product" field mysteriously checked in the admin product pages. I am NOT making this change. It's some glitch.
And you know what happens when that field gets checked? The Digital Downloads app deletes your file- without you knowing. Until, that is, your customers complain that that they never received the download link for the product that was blatantly described as an "instant download." To them, it feels like a bait and switch. And I have no doubt that this glitch is affecting my conversion rates, because once a customer goes to checkout, if the file has been deleted by the app, it tells them that their "download" product will be delivered in 6-8 business days! Hello, abandoned carts.
I continue to work with support to get this issue resolved. So far, nothing has worked. Am I the only one experiencing this glitch?
great app and seems to work about 70% of the time. usually delivers but sometimes fails to do so. Its also got a little bit of a small file size limit making it hard to use for most digital download videos
Customers can't resend the email to their email accounts if they lost the first email with the download link...
This APP automatically fulfills the order even when we set not to do it on shopify checkout settings page. It messes up all of our orders follow up. (After a while we discovered that this is configurable at the app settings, but it forces you to set each variant at a time).
Nice app but it only lets me have one download up at a time