Digital Downloads , 437 reviews

Overall rating
Counts per rating level
  • 33% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 16% of ratings are 2 stars
  • 24% of ratings are 1 stars
January 17, 2021

Great App so far. I have a question though, is it possible that customers are also able to download the file from their accounts-orders page?

5 months using the app
Shopify replied January 18, 2021

Hey, there! I'm afraid this isn't built into the app at the current time and would require quite a bit of custom coding. If this feature is important to you, there may be a different digital downloads app that can do this. I believe FetchApp might have this ability, but I'd suggest reaching out to them to check: In the meantime, I'll be sure to submit this feedback to our developers for you. Thank you. - Brie, Shopify Support

September 8, 2020

For some reason, my customers are not receiving the digital file attachment after purchase. Upon checking on their order in Shopify, I see there is note stating, "This order has no digital attachments" despite me confirming that the file is attached to the product in the settings for download. I am having to send URLs manually. However, when I create an order manually, the details do indicate there is a file attached and the file is sent automatically with an email sent.

United States
5 months using the app
Shopify replied September 10, 2020

Thank you for sharing your feedback, and for letting us know about the problem you've come across here. I'd like to help look into this further, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. Hope to hear from you soon! - Oliver, Shopify Support

June 1, 2021

Good while it lasted. I used this digital download app for downloadable purchases and freebies on my blog using the Shopify Lite (Buy Button) only plan. Unfortunately, effective end of May 2021 this app doesn't work anymore for Shopify lite/Buy button only users so I have to find an alternative. Otherwise, my experience with Shopify digital downloads was great...while it lasted.

Impurrfectlife shop
United States
4 months using the app
Shopify replied June 9, 2021

Hi, there. Thank you for taking the time and sharing this feedback with us. I wasn't able to find any changes made to the Shopify Lite plan or the Digital Downloads app in our changelog ( for May 2021. Nevertheless, our Support team would be happy to take a look with you. Please visit the Shopify Help Center ( and log in to your account to create a support request. Thank you! -Elias, Shopify Support

April 18, 2016

Great App that has made feeling digital goods very easy to my shop.
I wish there was a way to sell items that are unique behind one product instead of duplicating many of the products so that they get individualized download links using this app. Who know maybe in the future it can be added.

Thanks for the app!

The Coupon Supplier
United States
4 months using the app
September 21, 2018

Very good application and easy to use but I would have liked that it requires the customer info as the name and email before downloading because it's what I needed. But otherwise very easy to use
Besoin Primaire

3 months using the app
March 4, 2014

Doesn't work for me anymore, I get 500 error every time I use the thing. It fixed after a day itself but i can't use in the webpage like i used to be able to, i have to access it through the shopify website. weird

United States
3 months using the app
July 19, 2018

Great app - need a few changes !!
* Need to add a Clear or Delete option to the Download Dashboard !!
* Payments need to be verified BEFORE sending the download link !!

Machine Embroidery Sae
South Africa
3 months using the app
June 10, 2017

Great little app, the only downside for me is that the link to the download is not stored in a customers account.

Titania Creations
United Kingdom
About 1 month using the app
February 8, 2017

Works well,
Would like to see:
CDN Option for an external link
Ability to select from something already uploaded
Not having to upload a pdf (in my case) for each variant
Direct link to downloadable product from My Account page

15 days using the app
January 3, 2018

Great app! But there needs to be a way to limit individual customer downloads. Pleas make this update!!!!!!

United States
15 days using the app