Digital Downloads

Digital Downloads

by Shopify

Sell digital products in your store

3.2 of 5 stars(253 reviews)

Attach files to your products

Digital attachments are linked to a variant on a particular product and will track sales and downloads.

Customers get files instantly

Your customers get a direct download after checkout, and an emailed link.

Automatically send updates

Updating the attached file can automatically send an updated download link to your customers.


About Digital Downloads

Shopify's Digital Downloads app is a free, easy to use app that allows you to offer digital products in your Shopify store.

Features:

  • Digital attachments are linked to a variant on a particular product
  • Mix and match a product to have physical and digital products
  • Your customers get a direct download after checkout, and an emailed link
  • Set download limits as needed

Media gallery

Pricing

Free

3.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    44% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
  • 3 of 5 stars
    15% of ratings are 3 stars
  • 2 of 5 stars
    10% of ratings are 2 stars
  • 1 of 5 stars
    17% of ratings are 1 stars

Most recent reviews

Pickld

this app is okay but the email template is so plain and not customizable to make my own HTML template design I would suggest to make it customizable and use an HTML template on the email template thanks

Wide World of Radio

I need to upload 60 meg mp3 files.
How do you Upload files into digital download?
How does digital download interface with products?
Either Shopify needs to get back to Human Phone Talk....OR...needs to expalin HOW? HOW TO? HOW TO DO? TUTORAIL TYPE DIRECTION. Not just refer to "Use this" and then Not Say HOW to use it.
?????????

Developer reply

November 17, 2020

Thanks for sharing this feedback. We have a great help document that outlines how to upload digital downloads here: https://bit.ly/2IIqtCq. If you're looking to attach digital downloads to an existing product instead, just make sure to follow these steps: https://bit.ly/3lSPrxH. Once a customer purchases a digital product, they will receive a link to download it on their end. You can read more details on this here: https://bit.ly/2UD7SdD.

If you'd prefer to speak with our team about this over the phone, please visit our Help Center (https://bit.ly/3kyE10s) to request a callback. However, I'm also going to follow up with you via email so we can chat through this process in more detail. I'll be in touch soon! - Rae, Shopify Support

Cap and Gown Direct

It works! However, the product page should have shown function details of what file types are available to upload, as well as link to the documentation here: https://help.shopify.com/en/manual/products/digital-service-product/digital-downloads You need to create the product as a draft, then find the "Digital Download" button under the More actions menu (next to "Preview"). Then you can publish the product after upload.

Developer reply

November 14, 2020

I appreciate you taking the time to share your feedback with us. I totally understand how it would be helpful to have the supported file types listed on the app's "About" page and I'd be happy to pass this feedback along to our developers. That being said, PDFs are most definitely supported, but the file size must be under 5 GB. I want to make sure that you're able to upload your PDFs properly, so I'll be reaching out to you directly via email shortly. Chat soon! - Julie, Shopify Support