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Digital Downloads

Digital Downloads

Developed by Shopify

133 reviews
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Price: Free More info
  • Add digital assets to your products
  • Customers get access to content instantly
  • Product updates are automatically forwarded to customers

Shopify's Digital Downloads app is a free, easy to use app that allows you to offer digital products in your Shopify store.

View the Official Documentation

Features:


  • Digital attachments are linked to a variant on a particular product

  • Mix and match a product to have physical and digital products

  • Your customers get a direct download after checkout, and an emailed link

  • Set download limits as needed.


Digital Downloads reviews

133 reviews
  1. 5 stars (70 reviews)
  2. 4 stars (21 reviews)
  3. 3 stars (18 reviews)
  4. 2 stars (8 reviews)
  5. 1 star (16 reviews)

I LOVE this app. Very easy to use and set up. My digital content is a PDF file with tutorials.I like that I can limit the number of downloads a customer can have for an order. Wish there was something I could do to is prevent customers from sharing that once they receive the PDF

posted

About a third of my customers have not been able to open my downloads because this app requires a desktop computer to download it before transferring to a tablet or phone.

posted

This app is almost perfect - just one glaring omission. Why can't customers who are logged into their account download their items from their order page? I know it's possible because both Etsy and Craftsy have that feature. I hope this is something in the works for the future. Otherwise everything is fantastic - great interface and very easy to use.

posted

Thus far I have no issues with this app. I think there could be improvements with expiration of files and this is a longer term issue if a store gets really big. People will pass around the files and then the store's concept will fail.

I hope you add updates to this with all the chatter about this :)

Great product though!

posted

This app has two major drawbacks:

1. You cannot set download links to expire after a set amount of time. This is bad.

2. Customers cannot access download links from their account page.

Both of these issues seem like obvious features, and I can't understand why they aren't included.

posted

Great app for customer downloads.

posted

This app is perfect for our store because we deal solely with digital files. It's easy to use too.

posted

Great app for use with downloads, awesome!

posted

Excellent. This app is great for selling software and offer services.

posted

This is a good app and I would rate it 5 stars if it wouldn't mark a product as fulfilled if "requires shipping" is checked. I have books that have 3 options: digital, physical, or both. I let customers add the digital for a fraction of the cost of buying both separately and it's been a great upsell for me.

Problem is that if I have Shopify auto fulfill the "both" order it marks the entire line item as fulfilled and thus the entire order and risks that order not being fulfilled.

I don't want to create several different products that are visible to customers and shopify does not allow hidden products or products with no category to be added to a bundle.

I did contact shopify and they said I had 2 options: fulfull all orders manually or give customers a 100% discount code for the digital product. Both options are a hassle and I'm still looking for a good solution.

As a side note to a below comments, I have received zero complaints about being able to download the file from the link provided, and had no problem figuring out how to set the download for a product.

posted
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Support & Sales

Shopify
1 (888) 746 7439
support@shopify.com
help.shopify.com/manual/apps/apps-by-shopify/digital-downloads
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