Digital Downloads

Digital Downloads

by Shopify

Sell digital products in your store

3.7 of 5 stars(215 reviews)

Attach files to your products

Digital attachments are linked to a variant on a particular product and will track sales and downloads.

Customers get files instantly

Your customers get a direct download after checkout, and an emailed link.

Automatically send updates

Updating the attached file can automatically send an updated download link to your customers.


About Digital Downloads

Shopify's Digital Downloads app is a free, easy to use app that allows you to offer digital products in your Shopify store.

Features:

  • Digital attachments are linked to a variant on a particular product
  • Mix and match a product to have physical and digital products
  • Your customers get a direct download after checkout, and an emailed link
  • Set download limits as needed

Media gallery

Support

Pricing

Free

Overall rating
3.7 of 5 stars
Based on 215 reviews

  • 5 of 5 stars
    47% of ratings are 5 stars
  • 4 of 5 stars
    15% of ratings are 4 stars
  • 3 of 5 stars
    14% of ratings are 3 stars
  • 2 of 5 stars
    8% of ratings are 2 stars
  • 1 of 5 stars
    16% of ratings are 1 stars

Most recent reviews

Molly on the prod

The app worked in the beginning but after it is not fulfilling any order, not providing any link in the checkout and not sending any mail with the lin, I have to do all of this manually. basically is like if the app is not installed. I already tried to modify all the options in the app but nothing works. the app needs to be fix.

Loja da Mente

This app has an error. Unfortunately, after uploading the files, after a while they are deleted (after a few weeks) without any warning. The customer buys the product and does not receive it, as the file is no longer available. I wonder if something can be done.

Rimóczi Zsófi

I have mixed feelings with this app. It's great that it's free and it does the job (recommended for e-books) you can set download limit to discourage illegal forwarding, BUT the limit what causes the trouble.
I get customer complaints every day that the download button didn't work and because they tried clicking on it many a few times, they exceeded the limit.

They didn't actually download the file but the app thinks they did.
This might be a device issue on their end but it's definitely something the developers should look into.
Setting the limit to unlimited still causes them negative customer experience because after they pay for a product, they get a download button that either works or not.

If this issue gets fixed, I'll give 5 stars immediately!