Attach files to your products
Digital attachments are linked to a variant on a particular product and will track sales and downloads.
Customers get files instantly
Your customers get a direct download after checkout, and an emailed link.
Automatically send updates
Updating the attached file can automatically send an updated download link to your customers.
About Digital Downloads
Media gallery
Support
Pricing
Free
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
The Glam Book
i wouldn't advise anyone to use this app, free or not. lately not one of my customers has been able to receive their downloads after purchase and i have been having to go back and manually email all of them which is time consuming. i have to shut my store down because of this to switch to something better.
Developer reply
Hi there, we are sorry to hear you have experienced this issue. I would advise re-installing the app to see if these issues continue. If so, I would then recommend reaching out to our support team so we can take a closer look into this with you. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3eNr2bD) and log into your account to create a support request. Thanks again for reaching out! -Marty, Shopify Support.
JumpShaper
Problems, problems, problems. Use the other Digital Downloads apps instead. I changed to one of the other ones and it worked straight away.
Developer reply
Hey, there. Sorry to hear that you've encountered so many problems with our app. If you run into any issues with our app, our Support team is always available to assist you. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3eNr2bD) and log into your account to create a support request. Cheers! -Elias, Shopify Support
Sarah Soward
So far, my customers are getting their downloads. I reached out to customer service regarding a server error I am getting on Safari and Firefox and that the app does not function properly on either of those browsers. They did ask for screenshots of the error message, which I just sent them. However, I don't believe they're going to fix the problem on either of those browsers based their responses so far.
Developer reply
Hi there. Thank you so much for taking the time to leave this review and provide us with your feedback. We are sorry to hear you are experiencing this issue, however. I hope that our live support team is able to take a closer look once they receive the screenshots you took.
That said, something else you can try is re-installing the app to see if you are still getting the same issue upon re-installation. I also suggest clearing all your browser history, cookies and cache before doing so. Thanks again for your review! -Marty, Shopify Support.