Overall rating
4.1
Counts per rating level
  • 60% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and quick feature updates. They appreciate its badges, countdown timers, and automatic price adjustments, which have significantly boosted sales. The customer support is praised for its prompt and helpful responses. Merchants also value its seamless store integration, bulk discount handling, and sales scheduling capabilities. The free plan is a good starting point, and the automatic addition and removal of product tags during sales is noted for its convenience.

Edited February 12, 2021

I have tried many apps for bulk discounting and scheduling sales. This is the best one yet. Only issues I see are some items end up in the sale that we didn't add, but it's literally one or two items. Another issue is I wish they would allow the option to change the banner near the product. Mine says "hurry black Friday sale ends...", I wish I could change it, but it won't let me. Still love the app! Def worth it!

Curvy Boutique By Judy
United States
11 months using the app
ProductEssentials replied February 24, 2021

Hi Judy

Thank you so much for the review and the kind words.

Regarding the issues you mentioned, I sent you an email on February 13, 2021. Maybe you missed it? I will do my best to help solve them for you.

1. You mentioned a few products ending up on sale that shouldn't be. Can you give me a link to those? Then I'll look into it from here - it should definitely not put other items on sale than those in the selection.

2. Changing the banner text near the product is definitely possible from the app. From the Disco app front page click Design in top-right corner. On the Design page, under Countdown timer layout you can change the Heading text. Press Save and the change will reflect on your store.

Please reply to me at support@productessentials.app

All the best!

November 25, 2019

I used this app to help me create a banner, so far so good - I’ve likes what I’ve experienced. App was easy to use and straight forward.

Total Wellness Esperance
Australia
About 1 month using the app
ProductEssentials replied November 25, 2019

Thank you for the kind words.

I really appreciate you taking the time to write a review and am so happy you found it easy to use.

November 28, 2020

Great Customer support and Customer Experience.
John was a tremendous help in setting up our Black Friday campaign discounts.

Kadooki-webshop
Belgium
About 1 month using the app
November 24, 2021

This app is really impressive, extremely simple to use and much easier than other apps. Unfortunately it is also too simple and would be nicer to use with a few more features and user control.

MODE Auto Concepts
Australia
11 months using the app
ProductEssentials replied November 24, 2021

Hi there

Thank you for the feedback. I am glad to hear you find the app easy to use.

Could you send an email to support@productessentials.app (or use the in-app livechat) with your specific need? Then we will do what we can to help you out.

All the best!
John

February 12, 2021

Great idea, but it doesn't work. "Select items" is broken. No way to actually select. Not sure if it's outdated.

ideagen3D
Australia
7 months using the app
ProductEssentials replied February 12, 2021

Hi there

I am sorry to hear that you did not find the "Select products" feature useful.

Currently, the product selection is done by either a filter (that is, product type, tag, vendor or title) or by collection, so all products matching the filter or collection are automatically selected.

We are working on extending the product selection feature with the option to also add or exclude individual products.

You can achieve that now by first creating a collection in Shopify admin for the specific products, and then create a discount campaign in Disco for that collection.

Best regards
John

May 27, 2020

super application, j'adore la fonctionnalité, la façon dont c'est présenté sur le site, ça créer vraiment l'urgence et c'est agréable la façon dans tous à été dynamiser !

AREAE
France
15 days using the app
May 19, 2022

Vi havde et udsalg der skulle køre fra kl. 20.00 - kl. 20.30 var alle vores produkter først nedsat korrekt. Vi brugte 10.000 kr. i SMS udsendelser til vores kunder, de fik en flad fornemmelse da de kom ind kl. 20.00 og tingene ikke var sat ned. Super skuffende og dyr oplevelse med Disco.....

Pitayadk
Denmark
6 months using the app
ProductEssentials replied May 19, 2022

Hi there

We just checked your sale collection here: https://pitaya.dk/collections/udsalg?page=1

All prices seem to be marked down correctly now. I have also reached out on e-mail.

Unfortunately, we can only activate one sale at a time per store to avoid conflicts and discount stacking. Since you had created 32 individual sales starting simultaneously, they activated one-by-one with a bit of delay between each sale starting. This constraint is stated in the FAQ, however I can see it was definitely not communicated well enough from our side.

To avoid this issue, ensure that you do not unnecessarily create multiple sales with same start and end time. For instance, instead of creating two individual 10% off sales for two different products, we advise you to create one 10% off sale including both the products.

I sincerely apologize for the bad experience and will gladly refund you the subscription fee.

Best regards
John

December 10, 2019

Worked fantastic for Black Friday! Easy to use and install. it made is so much easier to set a time and be able to not worry about doing last minute discounts on my website. I will definitely use this app in the future!

Troll Brothers Quilt Designs
Canada
14 days using the app
December 1, 2020

Worked great and easily as a sale discount app. Easily create and share a discount to your customers!

nvenn hair and beauty
Canada
14 days using the app
October 22, 2020

I used this app to prepare me for Black Friday. The app really does great with organization & I like that you can customize everything.

MFnLashed
United States
12 days using the app