Overall rating
3.7
Counts per rating level
  • 49% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 27% of ratings are 1 stars
March 15, 2024

HORRIBLE!! I repeat HORRIBLE!! I started with Doba about 7 months ago and nothing has improved! They just keep making excuses while you are trying to explain the problem you are having. You can't speak with a supervisor! They just hide behind the keyboard and email you! Poor management!! I see that I am not alone looking at some of the other reviews.

Nashville TN Marketplace
United States
7 months using the app
March 31, 2024

Firstly,

Their product descriptions are horrible.

THey are a dropshipper shipping from a dropshipper there are much cheaper prices elsewhere.

Secondly, i received an order and was ready to check out, got approved for their payoneer partner, and Doba's site wouldn't allow me to proceed using that method.

So now i had to pay their credit card processing fee.

Overit.

MJ's Favorites
United States
About 2 months using the app
February 28, 2024

Easy to use and start your business as soon as possible.

Mini Fragrances
United States
About 1 month using the app
December 27, 2023

There is no option to put in an FPO address, with no FPO option there is no way for me to use the platform. Called Customer Services and was on the phone for 2 hours to try to fix the issue and was not able to add the address. I kept getting told that they would call me back in 24 hours with an answer. I had to ask for an hour to talk to a manager, then the manager told me that she would talk to the billing department and was going to call me in 24 hours. I told them that I have not been able to use the platform because of this and requested a refund and was told that the manager could not do it and had to ask the billing department to do it and was not sure if it was possible.

Howell Family Tactical
United States
4 months using the app
March 21, 2024

It has been really good so far!

Rustic Terrain Supply Company
United States
About 2 months using the app
February 10, 2024

Very good app, works flawlessly! Highly recommended!

Vickie Lynn's
United States
Over 1 year using the app
March 18, 2024

very easy to use this app, great experience

brandfusionmart
United States
About 2 months using the app
January 7, 2024

Some of the product is wholesale and some of it is just marked up and resold by other dropshippers. you have to really do the homework on your pricing and compare to other sites like CJDropshippers etc. order flow doesnt seem to be automatic and you have to sync it through. Not a way to bundle products and do bundle discounts even if the wholesaler on doba is the same supplier for both products. doesnt seem to be a way to consolidate shipping for same supplier multi product. customer service is an AI chat box that is not better than a commodore 64. you wont be able to talk to a live human at least on weekends if you are trying to get a first order in and the chat box is useless. it just kept telling us to upgrade.

DooDah Distributors
United States
8 days using the app
January 7, 2024

This app is AWESOME!! For me anyways. No regrets at all. Love this!

Raee-Industries
United States
6 months using the app
January 16, 2024

very simple to use

The Furniture Direct Store
United States
6 months using the app