Reviews (816)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer communication and conversion rates, especially with features like abandoned cart recovery. It allows for direct WhatsApp communication, automated order messages, and customizable popups, and is noted for its easy integration with Shopify and straightforward installation. The free version is also effective. The customer support team, including 'Or', 'Orr', 'Fakhrul', 'Pedro', and 'Tamir', is frequently commended for their responsiveness and professionalism, contributing positively to business growth.

May 26, 2023

Aplicativo muito fácil de ser instalado, em pouco tempo já está integrado e funcionando. A customização é bem fácil e intuitiva. Recomendo!

Goluga
Brazil
3 months using the app
August 24, 2023

Dondy app transforms Shopify's customer support via WhatsApp. Quick and direct communication boosts customer engagement. Dondy greatly enhances Shopify stores' customer service, making it a valuable asset for better shopper interactions

ShopiVee
Pakistan
3 months using the app
September 23, 2023

very helpful and easy to use best app for shopify store, recommended,
Five stars!

Marceet,pk
Pakistan
3 months using the app
August 29, 2023

Just downloaded for my online store. Working very fine. solved my problem surely recommended. whatsapp button working nicely

ZUVES
Pakistan
3 months using the app
December 20, 2023

Very amazing feature, very easy to manage, I am really satisfy with this app, like it

AKIAH
Pakistan
2 months using the app
September 17, 2023

great tool

Green Valley Superfoods
United Kingdom
3 months using the app
July 14, 2023

Amazing feature for my website.
Derict conversation with buyers.
Buyer can ask question about the product direct touch in your whatsapp.

DXB1 Store
United Arab Emirates
3 months using the app
July 6, 2023

I recently installed the Dondy Shopify plugin, Dondy allows me to seamlessly integrate WhatsApp into my store, providing customers with a convenient way to contact me, recover abandoned carts, and ultimately boost sales. This app has proven to be an excellent addition to my e-commerce toolkit.

One of the standout features of Dondy is the ability to add a WhatsApp button directly to my store. It's prominently displayed, making it easy for customers to reach out to me for any inquiries, assistance, or support they may need. This direct line of communication has proven to be incredibly valuable in enhancing customer engagement and trust.

Dresilo
India
3 months using the app
Dondy replied July 7, 2023

Thank you very much for the excellent feedback. We are happy that our app allows you to easily communicate with your customers and that Dondy is a must have application in you toolkit. In addition, we invest a lot of effort in giving your the best tools, in the fastest ways, with the best prices in the market!

August 30, 2023

Wonderful Service and commendable effort indeed as it delivers valuable experience in taking customers onboard.

e Merchant
Pakistan
3 months using the app
April 28, 2023

Easy to install and does the job perfectly. I do recommend it for shops that need closer contact with the customers.

prahanata.cz
Czechia
3 months using the app
Dondy replied April 30, 2023

Thank you so much for your great feedback! We adhere to an easy installation process that helps our customers.