Reviews (321)

Overall rating
4.5
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, ease of use, and high-quality coffee. They appreciate its automated features for efficient order and inventory management, fast shipping, and seamless Shopify integration. The customization options, such as custom labels, enhance branding, and the reasonable pricing includes comprehensive services like label printing. Educational resources also support merchants in improving their sales and marketing strategies.

April 18, 2024

Fully automated, and gives you the control over what products you want to offer, and the pricing. The products themselves are good. I won't offer anything I don't like myself, and Dripshipper is top notch. Shipping is direct from the roaster. I've worked with others in the past, and have found that Dripshipper is consistent and at a fair price. I wish they offered an annual subscription, and had ...

Waking Bear Coffee, LLC
United States
8 months using the app
April 9, 2024

I recommend drip shipper because it is a very easy way to get things shipped out. Navigate to Use Great Smooth Customer Service. I enjoyed it. I like it. Is the best thing that I've found. I wish I had found it years ago and thank you very much. For helping a small businesses get moved on how you do things and product and produce your customers and your clients and those out there looking to do ...

Murray's Coffee
United States
5 months using the app
June 14, 2024

I have been with Dripshipper for a little over a year now. My experience has been great so far. I even just had a technical issue with my Shopify store being disconnected with Dripshipper. I reached out to Dripshipper and it was fixed in minutes. So, the customer service is really good.

Angry Bear Coffee
United States
About 1 year using the app
March 7, 2024

Dripshipper has definitely made it easier to run a business. This app connects us with two roasters to drop-ship coffee. Their support is good and helps with the business model. The coffee is good. I just think the delivery time can be a bit faster.

Java Sunrise Coffee
Australia
Over 1 year using the app
August 15, 2024

Great so far (been a month). I had a couple of questions and received quick and helpful replies via their online chat.

Unreached Grounds LLC
United States
29 days using the app
July 3, 2024

This service is so easy and convenient to get off the ground starting our own coffee store via dropshipping. The UI is nice and makes a lot of sense. Very intuitive. You can have custom labels for each coffee by specifying what coffee you want and then uploading the artwork. Just make sure to follow their guidelines. The prices are super generous and shipping is FREE within the US. Helps a lot. ...

Brewing Belief
United States
6 days using the app
March 29, 2024

BEWARE. Joana (Help Desk) is pretending to know trademark law, accusing my company of "potential." trademark infringement. Dirpshipper is hiring an incompetent help desk from the Phillippines. I'm glad not to do business with Dripshipper!

Dripshipper has two help desk employees. This company is unprofessional and all marketing. The coffee is different from what they describe. I love coffee; this ...

High Desert Java
United States
4 months using the app
The Doughty Organization replied April 2, 2024

Thank you for your review. I (founder of Dripshipper) looked into this issue personally. It does appear there could be potential trademark infringement with the brand you ...

Edited April 21, 2024

Danny sent me a generic email asking for a 5 star review. I replied and asked what I'd get. Customer Service outsourced to a foreign company to save a dollar, responded, we don't give anything.

I'll simply be honest. I'll be fair and leave 2 stars for the automated order process Dripshipper provides.

As I explain further below (and this is the most important paragraph you'll ever read), in this ...

Specialty Grade Coffee
United States
3 months using the app
May 3, 2024

Cool service but I find it to be extremely expensive

Six Feet Under Grounds
United States
About 1 month using the app
June 19, 2024

I have been very impressed with Dripshipper. Their process to become a partner and sell products has been very easy.

Kettle Coffee
United States
5 months using the app