Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide selection of gourmet coffee products, fair pricing, and reliable service. They value the educational resources provided, as well as the ability to customize labels and flavors. The app's ease of use, including simple inventory management and Shopify integration, is a highlight. Merchants commend the responsive support team and unique features like meetings with roasters for sales strategy development. The app's order fulfillment feature is also appreciated, allowing merchants to focus on other business aspects.

May 27, 2023

The company/app is working well for me & my store. In the beginning it was a little rocky.
Cons: I kept informing Dripshipper not to launch my store until I was ready & had all my legal paperwork in order. Regardless of notifying them of this multiple times they kept launching my store to the point I had to block them access. I paid them $200 dollars for them to create my website & they took care of most of the hard work. i.e mock photos, pricing, adding contents to store etc. I then changed the way the site looks to match my niche/theme. Dripshipper changed it back to their original look even after I requested them not to. So once again I had to block them access from changing my store's theme. They will create a generic looking website for you that will look similar to others they've worked on. I recommend making changes to your liking afterwards.
Pros: They offer a trial price & monthly subscription price that is fair. Most importantly they offer a large variety of gourmet coffee (roasted to order) I am very pleased with the quality of the coffee. My friends & myself love it. Obviously they offer dropshipping/ private labelling. Rather if it's via email or the app they are responsive in answering questions. They even help me solve some store issues I was having. They are a reliable supplier or middleman, I don't worry about my products being shipped out to customers they always "deliver". They provide education on getting sales,set up & business practices. You can also buy in bulk from the supplier's warehouse to save money ( most of the coffee variants will have your custom label on it when buying bulk but not all). They offer the single pods but your logo will only be on the bag not the individual pods. I like the options of grind i.e espresso/standard/coarse & size 12 oz - 12 lbs Overall I am happy.

Controller Au Lait
United States
5 months using the app
October 2, 2023

Very easy to use and set up. The team is very responsive when I have questions and I really appreciate that!

Pura Vida Roasting Co.
United States
About 2 months using the app
July 12, 2023

I've just join Dripshipper community not long, and love the products and services they provide. Whenever i have a bunch of questions they are always patient and professionally giving me thorough and prompt answers. They walk me through step by step. My favorite part is the weekly meeting, and getting emails from the CEO!

café la maison J.
United States
3 months using the app
May 19, 2023

This is a great app. We've been using for more than a year. This app works smoothly, seamlessly every time. I would highly recommend.

StepUp Coffee
United States
About 1 year using the app
July 27, 2023

Easy to use and very good customer service. Quality of labeling and shippping is easy to use while getting orders completed.

Koffeecito
United States
About 1 year using the app
September 12, 2023

The customer service is really helpful, but the business model of Dripshipper is amazing. Dropshipping for coffee and Tea is a great business model, and I like this company.

Mug Serenity
United States
4 months using the app
July 6, 2023

So far, so good...It has allowed me to establish a brand presence quickly and efficiently. I look forward to future improvements that help me grow my business and reach new customers.

Maximum Effort Coffee Company
United States
11 months using the app
June 28, 2023

The chat support has been very helpful. My shopify partner created a website with many bugs that I am now fixing and many questions unanswered. The chat support has always helped me. Even Mr Doughty (owner) reached out to me if I wanted help. I absolutely will accept any help I can get since I am on my own now. Lets hope once I start marketing the sales will hit the fan.

mattandangelsgourmetjava
United States
About 1 month using the app
July 5, 2023

My wife and I are learning about the coffee business and are currently building our coffee brand with Dripshipper . The customer service is excellent and we look forward to continued growth and future success.

Fieldsville Coffee Company
United States
24 days using the app
April 26, 2023

amazing customer service always willing to help. I am new to this dropship platform and it's always nice to have someone to ask questions to make sure your site and productions are running smoothly.

FlightLineCoffee
United States
11 days using the app