Reviews (108)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited April 14, 2021

I am always looking for new vendors and an assortment of both unique and quality products to add to my online selection. I am very pleased having added Drop Commerce to my store. The selection is vast ,the descriptions and images are perfect and it was an easy install to Shopify platform. I just signed up yesterday and have already made my first sale which proves to me I made the right decision. I have been drop shipping for about a year and tired of the waiting and wondering what products from other platforms will look like if and once they arrive, this definitely removes that stress. Plus this app allows you to order samples which is a great feature. I would strongly advise adding the Drop Commerce app, plus you get a free trial period so there is nothing to lose. Shipping is fast, tracking numbers are provided all of which leaves your customers pleased and returning to shop again.

Hipimi
United States
About 1 year using the app
DropCommerce replied August 30, 2021

Thanks for the thoughtful review! We're happy to hear that you appreciate the app :)

Keep killing it!
- DropCommerce Support Team

April 20, 2022

We have been using the app for about a year. Nicely integrated with Shopify. Tech support very responsive and helpful.

Charmworks
United States
About 3 years using the app
DropCommerce replied April 26, 2022

Thank you so much for your review! We look forward to working with you for many more years to come!

May 11, 2022

I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!

CO Family
United States
4 days using the app
April 2, 2020

I will give this app a 4 star for now. Can you please add more suppliers to the list. For now it is very limited on suppliers list, but if you
grow the list, this app is a 5-star....

Dimension Dream Seekers
United States
9 months using the app
DropCommerce replied August 18, 2021

We're working on it! We've been adding new suppliers every week this year, with some big accounts in the works.

Thanks for the feedback. Hopefully we can provide that 5-star experience soon :)

- DropCommerce Support Team

Edited November 4, 2019

UPDATED RATING- At first I was having issues with the back office. They were quick to help me get it up and running. It has been beneficial for my business! I highly suggest this to any small business just starting up!

The only thing that could make the app even better is web tutorials (they might have them I just cant find them).

Blonde-Tee's
United States
4 months using the app
DropCommerce replied August 23, 2021

Thanks for updating your review, and for the great feedback!

We do have some walkthrough videos available in our Help section, but no worries!

Wish you the best,
- DropCommerce Support Team

June 3, 2021

Overall, this is a pretty good app and has tons of products to choose from. Customer support is amazing as they have assisted me multiple times this week. 1. I got kicked out of my plan, 2. My orders didn't sync from my Shopify store. I attributed this to some upgrade glitches and me being fairly new to this. I'll come back in and give five stars when I get all the kinks worked out. Hats off to Jimmy and Kathleen.

Hannah's Botanical Garden
United States
22 days using the app
DropCommerce replied July 27, 2021

Thanks for the feedback!

If you're still experiencing issues, we'd be happy to resolve them! If not, we'd love to get that fifth star :)

Thanks!
- DropCommerce Support Team

September 29, 2022

This has to be the worst app I've ever used. I have tried SO many times. I've tried different shops, different shopify stores of mine, the outcome is almost always frustrating! The app doesn't work great, no one answers the chats, the orders don't sync. I can't pay for an order to fulfill it. Order I pay to get fulfilled never go through. It's ton of headaches and they won't refund my money because I paid for the year!!!! Stay away! Thinking of contacting better business bureau.

esteamedsaunas
United States
5 months using the app
DropCommerce replied October 6, 2022

Hi there,

Our support team has been in touch with you and everything has been resolved on our end. Please don't hesitate to reach out at any time and we will be happy to continue serving you!

February 17, 2022

Great app, easy to use, and good support. DropCommerce has been a great partner to promote and expand our brand.

BeNat
United States
11 months using the app
June 30, 2021

Very nice & modern platform for wholesale brands like ours. We had amazing support from their team to get started and overall, it was a breeze! Highly recommend for brands!

Susosu Water
United States
2 months using the app
DropCommerce replied July 27, 2021

Thanks for the feedback!

We're happy to be working with you:)

- DropCommerce Support Team

February 12, 2022

This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!

Triangle Connect
Canada
About 1 month using the app