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This app never notice before take money from user. I've seen all review and i understand now. I don't want to see this any more.
I will be happy to help you, however i do not understand your statement exactly. Are you referring to the monthly billing of our App? The billing is handled by Shopify and applies after the 7 days free trial. You are free to remove the App anytime during the free trial to avoid any changes.
Great awesome app, great seamless inventory management... smooth and peaceful service. may god bless
I just signed up and now I go to add the app on my shopify store and it says it is not compatible. I am selling out of United States I live in Michigan and I checked my store settings and it says the same. Not sure what I am doing wrong?
Can you please try installing the app again and let us know if you are still getting the same error?
Please create a support ticket from your wholesale2b account if the problem persists.
I'm about to cancel my subscription. I am really unhappy with the re-writing on the product titles and descriptions. This is just unacceptable and unusable! And there is no phone number listed to call this company.
This app is so easy and helpful in loading products to our store at an affordable price. Thanks so much. I highly recommend this service to anyone who has an online e-commerce presence.
Ease to use with just a click of a buttin & the money is in your account. I will LIKE to recommend a few more clicks, perhaps as easy enough for the more experienced advisory. Phone app may need my adjusting. You can complete orders off your phone. I recomment
Awesome for ease of getting products in store. I wish they had phone support and then i would give it 5 stars.
I still use this app, trying to find another supplier, and here is why I extremely do not recommend it.
1- The website is extremely slow, everything you need to do on the website takes forever to load. 2- Verification they ask you to verification; Prove of address, Prove of ID, prove of Credit Card. (waste of a huge time)
3- Support: OMG, how I can explain how bad is it, they do not have live chat or phone support, every time you need their help you need to create a ticket with takes no less than 24 hours to solve sometimes they don't even respond.
4- Prices 29.99 is not bad for a 10k product if it works well, but here is the cath, if you need to round the number you have to pay an extra $5 if you like to make the markup price from then, you have to pay another $5, but this is not only a one-time fee, this is every time you publish new products to your store also they have they own fee for every sell that you have true W2B. Yeah, is really bad.
5- Product quality and price. Pictures quality is not that good, a product from the supply is an old cheap product, they try to sell it, and the price is a horrible expense. You can even compete with others suppliers. and the list of bad thing is huge
Thank you leaving us a review. That's definitely not the experience that we want you or anyone to have.
We take our members' feedbacks very seriously, and yours is no different to us. Let me address the concerns one by one.
1- Website speed: We've recently made some modifications to our server configurations in order to improve the loading speeds. Could you please give it one more shot? You would notice a huge difference.
2- Verification documents: We ask for official documents of you in order to mitigate any scamming attempts. We've come across scammers using credit cards of other people or pretending to be someone that they're not, and we strictly disallow such practices. This is done for your own safety, albeit being a bit of a hassle.
3- Support: Even though we do not provide live chat or phone support, we do pride on our support system. All tickets are answered within 1 business day in as elaborate manner as possible. If we leave your ticket unanswered - which seldom happens - you can always drop us a message on our social media channels and we'd immediately take it from there.
4- Roundup price and checkout fee: The Markup upgrade that costs $5 doesn't have to be paid product-wise, it applies to the whole list that you curated. The checkout fee, on the other hand, is levied by PayPal, which we have little to no control over. If you do not wish to use our checkout, you're always welcome to work with the supplier on an individual basis. All suppliers' details are mentioned in the member's portal, without having to pay anything to view it.
5- Product quality, price, and product images: The information about the products are provided by suppliers themselves and so are the products - all on 'as is' basis - without Wholesale2B adding any margin over them or intervening in any manner. If you feel that a supplier is unworthy, you may contact us to let us know more about it. We're always here to listen to your feedback.
All in all, at Wholesale2B, we do our best to ensure a healthy dropshipping environment to our members. Thank you for taking the time to leave us a review, it helps us immensely to know your views about us. We're constantly striving to improve our workflows and deliver the best to you. :)
When requesting support, questions are replied with incomplete answers. Half the things I asked about are either ignored or answers are not helpful. Many products that sync with the store have missing information, missed spelled words or sentences that make no relevant sense. Otherwise the business model has promise.
Lacks customer support, website servers are not the best slow load times and to many server interruptions.